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Course Outline
Introduction
Coaching Essentials
- Defining coaching
- Identifying Obstacles
Coaching Frameworks
- Overview of various coaching models
- Selecting the appropriate coaching framework
- Understanding the GROW model
Practical Coaching
- Key elements for successful coaching
- Developing as an effective coach
Effective Communication
- Core principles of communication
- Preparation and stages of communication
- Delivering your message
- Communication barriers
Communication and Influence
- Essential components of communication
- Building trust and rapport
- Active listening
- Expressing ideas vs. provoking responses
- Asking questions
- Summarizing key points
- Emotional intelligence
- Framework and guidelines for influence
- Strategies and practices for influence
Best Practices
- Top strategies for coaching
- Best practices for clear communication
Conclusion and Next Steps
Requirements
- No prerequisites required
Audience
- Individuals seeking to improve their coaching and communication skills
14 Hours
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.