Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 14 hours
Course Outline
Introduction
Coaching Essentials
- Defining coaching
- Identifying Obstacles
Coaching Frameworks
- Overview of various coaching models
- Selecting the appropriate coaching framework
- Understanding the GROW model
Practical Coaching
- Key elements for successful coaching
- Developing as an effective coach
Effective Communication
- Core principles of communication
- Preparation and stages of communication
- Delivering your message
- Communication barriers
Communication and Influence
- Essential components of communication
- Building trust and rapport
- Active listening
- Expressing ideas vs. provoking responses
- Asking questions
- Summarizing key points
- Emotional intelligence
- Framework and guidelines for influence
- Strategies and practices for influence
Best Practices
- Top strategies for coaching
- Best practices for clear communication
Conclusion and Next Steps
Requirements
- No prerequisites required
Audience
- Individuals seeking to improve their coaching and communication skills
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.