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Course Outline

Understanding Ourselves and Others

  • Recognizing that asking others to attend a meeting imposes our priorities upon them
  • Examining the factors that drive our behavior
  • Assessing our awareness of how our behavior affects others: Do they always respond as we wish or as they should? If not, why…?

The Process for Managing Meetings

  • Determining if a meeting is necessary, exploring alternatives, and evaluating if any alternative is preferable
  • The process for calling, managing, and preparing for meetings:
    • Creating a meaningful agenda that covers meeting objectives, topics to be discussed, and suggested timings
    • Inviting only the appropriate individuals, and no one else
    • Managing the meeting: allowing only relevant contributions (while carefully differentiating between relevant and irrelevant); staying on agenda; adhering to time limits
    • Creating outputs: not necessarily detailed minutes, but at least action points
    • Arranging follow-up meetings

Attending Meetings

  • Questioning the need to attend every meeting to which I am invited
  • Deciding whether or not to attend meetings
  • Identifying valid justifications for declining attendance
  • Understanding what else I am allowed to do during a meeting regarding attendees, subject matter, and timings

Other Personal Efficiency and Time Management Issues

  • Setting and adhering to personal and professional objectives
  • Work Prioritization
    • Deciding what needs to be done
    • Prioritizing these activities
  • Employee-Imposed Time: Are my staff and colleagues working for me, or am I working for them…?
  • Time Bandits: Identifying other time thieves and what can be done about them
    • E-mails
    • Telephone calls
    • Unplanned interruptions
    • Displacement activities: procrastination…
    • Other things…
  • Effective Delegation
  • Assertiveness: Seeking compromise and learning to say “no” effectively
 7 Hours

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