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 Duration 14 hours

Course Outline

This course closely mirrors the Team Members’ course (refer to the separate outline), with the following enhancements:

  • An added module titled: Leadership v Management, which explores:
    • The parallels and distinctions between Leadership and Management. Defining the qualities of an exceptional Leader versus an exceptional Manager
    • Varying Management Styles
  • An additional module titled: Delivering Change, which addresses:
    • The factors determining the success or failure of change initiatives
    • Core principles of change management
    • Resistance to Change – and the scenarios where opposing change may actually be advantageous

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