Course Outline
1. Creating Synergies - Management 3.0 - Introduction
2. Management 3.0 - Cooperation Models
- Energize People - When people "want to want," the entire team has a strong chance of performing well.
- Empower Teams - To encourage independent decision-making.
- Align Constraints - Focusing efforts toward a shared goal.
- Develop Competence - Willingness is important, but the ability to execute is equally crucial.
- Grow Structure - Fostering the team's self-organization as a system.
- Improve Everything - Learning through experimentation.
- The Leader - Coach, mentor, facilitator, and various cooperation styles within the team.
- Generations in the Workplace and Cooperation Models.
3. Communication and Cooperation
- Communication - Understanding communication styles and their importance in effectively conveying goals, motivating, and interacting with team members, colleagues, and subcontractors.
- Components of Effective Communication - Shared context, argumentation, persuasion, paraphrasing, and feedback.
- Assertiveness.
- Effective Communication - Tools and techniques.
4. Clear Goal Setting and Task Delegation
- Goals - Why it is important to achieve shared understanding.
- Defining Goals - How to formulate objectives so they are clearly understood.
- Effectively Communicating Goals and Objectives.
5. Measurability of Goals and Objectives
- Measurability of Goals - A product-oriented approach to project organization.
- Measurability of Goals - An approach based on defining business value using user stories.
- Acceptance Criteria for Goals and Objectives.
6. Planning, Monitoring, and Verification
- Planning Effective Activities - Iterability, defining, and estimating requirements in the context of aligning goals and tasks.
- Monitoring the Progress of Goals and Tasks.
- Accounting for the Achievement of Goals and Tasks.
- Change Management and Communication.
7. Effective Team Cooperation - Cultivating Attitudes of Accountability - A Modern Manager's Toolbox
- The Team and the Team Development Cycle.
- Roles within the Team.
- Shaping Attitudes, Commitment, and Responsibility for Execution.
- Decision-Making Processes and the Path to Consensus.
- Effective Meetings.
- Argumentation and Persuading Others.
- Conflicts and How to Handle Them.
- Creative Thinking, Problem Solving, and Building Attitudes that Drive Improvement - Techniques and Tools.
- Facilitation - The Foundation for Creating Accountability in Projects.
8. Motivation and Reciprocal Motivation
- Motivation - What are the "stick," the "carrot," and the "hamburger"?
- Financial and Non-Financial Aspects of Motivation.
- Delegation - Why It Motivates.
- Motivation Techniques and Tools.
- When Was the Last Time You Did Something That Motivated Your Boss and Your Colleagues?
9. Summary - Best and Worst Practices in Communication
Requirements
No prior preparation is required for this training.
Testimonials (3)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
training and feedback
Jochen Jung - Bachem
Course - DZM – delegating tasks and motivating employees
Promoting the interaction between people.
