Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and development over time
- Core Lean concepts: Value, Flow, Pull, and Pursuit of Perfection
- Identifying waste (muda) within service industries
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer) analysis
- Prioritization methods: MoSCoW, WSJF, and Effort-Impact Matrix
- A3 Problem Solving: Framework and practical use
- Comparative overview: Lean, Agile, and Six Sigma
3. Lean Kanban Implementation (4 hours)
- Key components and basics of Kanban systems
- Effective board administration
- Managing Pull systems and Work In Progress (WIP) limits
- Monitoring flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean Application in Business Processes (4 hours)
- VSM (Value Stream Mapping) techniques
- Detecting waste in specific banking operations
- Introduction to KAIKAKU (radical transformation)
5. Additional Lean Methodologies (2 hours)
- GEMBA: Going to the real place
- KAIZEN: Continuous improvement practices
- Root cause analysis: Ishikawa diagrams and the 5 Whys
- POKA-YOKE: Error-proofing mechanisms
Course Conclusion and Future Actions
Requirements
- A solid foundation in fundamental project management principles
- Practical experience with process workflows within business or banking settings
- Working knowledge of Agile or Lean frameworks
Target Audience
- Process managers and business analysts
- Project managers operating in banking and financial services sectors
- Professionals responsible for requirements definition and process enhancement
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
I really enjoyed the mix of practical with theory. The trainer was also exteremly knowledgable and answered all our questions perfectly