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Course Outline

Introduction to Root Cause Analysis (RCA)

  • Defining RCA and its significance
  • Categories of challenges suitable for RCA
  • An overview of the continuous improvement loop

Core Principles of RCA

  • Interpreting causal links and effects
  • Widely used RCA methods and frameworks
  • The procedural steps involved in RCA

Fundamental RCA Instruments

  • The 5 Whys method: Uncovering deep-seated causes
  • Ishikawa (Fishbone) diagrams: Grouping potential triggers
  • Pareto Analysis: Ranking issues by severity of impact

Sophisticated RCA Techniques

  • Failure Mode and Effects Analysis (FMEA): Detecting potential breakdowns
  • Fault Tree Analysis (FTA): Organized failure examination
  • Cause and Effect Matrix: Prioritizing remedies based on influence

RCA in Practical Contexts

  • Real-world case studies and practical tasks
  • Detecting root causes within business operations
  • Crafting executable solutions

Executing Corrective and Preventive Actions (CAPA)

  • Drafting plans for corrective measures
  • Setting up preventive protocols
  • Tracking and assessing outcomes

Prevention and Ongoing Enhancement

  • Techniques for anticipatory problem detection
  • Sustaining and monitoring improvements
  • Cultivating an RCA-driven organizational mindset

Recap and Future Directions

Requirements

  • A foundational grasp of operational workflows
  • Practical experience in troubleshooting or strategic decision-making within a corporate environment

Target Participants

  • Corporate professionals
  • Quality assurance units
  • Project leads and optimization experts
 14 Hours

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