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Course Outline

Learning objectives

  • Grasp the components and operational dynamics of a Quality Management System and its core processes
  • Recognize the alignment between ISO 9001 and other industry standards and regulatory frameworks
  • Master the strategies, methods, and techniques applied to the deployment and administration of a QMS

Educational approach

  • Lectures are enriched with practical scenarios and illustrative examples
  • Hands-on exercises incorporate case studies and group discussions
  • Mock examinations mirror the format and difficulty of the official Certification Exam
  • Day 1: Overview of quality concepts, QMS basics, and ISO 9001 Clauses 4–6
  • Day 2: ISO 9001 Clauses 7–10 and the certification examination

The assessment is fully compliant with the PECB Examination and Certificate Programme requirements. It addresses the following competency domains:

Domain 1: Core concepts and principles of quality management and QMS as defined by ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 through 10

 14 Hours

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