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 Duration 14 hours

Course Outline

Module 1: Basics of Operational Safety and RCA

  • Core tenets of operational safety
  • Distinguishing symptoms, immediate causes, and root causes
  • Applying a systemic perspective to incident investigation

Module 2: Tools for Root Cause Analysis

  • The “5 Whys” technique
  • Cause-and-effect diagrams (Ishikawa)
  • Fault Tree and Cause Tree analysis
  • TapRoot model and other advanced methodologies

Module 3: Practical Implementation

  • Selecting real or simulated case studies
  • Identifying immediate, contributing, and root causes
  • Assessing barriers and control failures
  • Developing causal relationship diagrams

Module 4: RCA Reporting and Action Planning

  • Structuring a technical RCA report
  • Articulating causes and final conclusions
  • Developing corrective and preventive actions (SMART criteria)
  • Defining effectiveness metrics and follow-up protocols

Module 5: Integration into Management Systems

  • Role of RCA within SMS and ISO 45001
  • Fostering a just culture and encouraging incident reporting
  • Capitalizing on lessons learned and organizational feedback

Summary and Recommended Next Steps

Requirements

  • Basic knowledge of operational safety principles
  • Background in managing workplace incidents
  • Awareness of safety management systems

Target Audience

  • Operational safety specialists
  • Supervisors and team leads
  • Managers and safety auditors

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