Motivation and Compensation for Collections Teams in Mexico Training Course

Company AI Hackathons allow cross-functional teams from various departments and IT to apply AI directly to their own operational challenges, resulting in practical solutions they can implement immediately. The program integrates two preliminary discovery sessions, tool onboarding, a 24-hour intensive sprint, and a final presentation to leadership. By the conclusion of the event, each team will possess a functional solution and a concrete implementation plan for the following week.

This instructor-led, live training in Mexico is designed for: Mixed teams from departments and IT seeking to experiment with AI on their specific problems and leave with actionable solutions.

Upon completing this training, participants will be equipped to:

• Identify and frame departmental problems and bottlenecks as actionable challenges
• Evaluate eight to ten AI tools and select the most appropriate one for specific tasks
• Develop a working solution collaboratively in small teams
• Assess solutions based on business benefit and feasibility
• Effectively present results in a pitch format
• Establish a plan for immediate integration and usage

Course Format

• Duration: 2 on-site days (including a 24-hour sprint) complemented by two pre-event discovery sessions
• Interactive training led by an expert, featuring discussions and hands-on exercises focused on participants' real-world use cases
• Pre-event Outcome: Clear challenges, tool selections, and success criteria are established.
• Day 1 Outcome: Each team refines their challenge and develops an initial working prototype.
• Day 2 Outcome: Each team finalizes a working solution, delivers a pitch, and creates an action plan for the following week.

Customization Options

• Interested in a customized version of this training? Please contact us to discuss your specific needs.

This practical workshop is designed around the specific tasks of a single team, utilizing the AI tool already approved by your company. It addresses effective prompting techniques, sustainable setups like projects and assistants, file management, and safe usage practices. The group will conclude the session with a shared prompt library and completed tasks drawn directly from their daily workflows.

This instructor-led, live training in Mexico is ideal for teams in case processing, specialized departments, research, or IT support who have existing AI experience and are looking to enhance the quality of their outputs.

Upon completing this training, participants will be equipped to:

• Understand the internal mechanics of model prompting and the reasons behind AI hallucinations.
• Craft detailed instructions that define role, task, context, examples, format, and constraints.
• Decompose complex tasks and refine outcomes through targeted adjustments.
• Leverage instructions, memory, projects, and custom assistants for long-term efficiency.
• Handle files, scanned documents, tables, and research assignments effectively.
• Validate results, recalculate data, and ensure data protection.
• Develop reusable templates for group-wide adoption.

Course Format

• Duration: One full day (7 hours) or two 4-hour sessions per group; delivered online or onsite for up to 15 participants.
• Interactive sessions with a trainer, featuring discussions and hands-on exercises based on participants’ own use cases.
• Deliverable, Block 1: Each participant secures at least one validated template for their specific work.
• Deliverable, Block 2: Each group establishes a shared prompt library, a common project, and two resolved tasks from real-world scenarios.

Course Customization Options

• Contact us to discuss customizing this training to better fit your specific needs.

Browser agents are capable of reading web pages, comparing vendors, and completing forms on behalf of the user. This one-day course explores ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet, focusing on appropriate use cases and potential risks, such as hidden instructions embedded in web pages. Participants will delegate two specific tasks to these agents, verify the outcomes, and establish guidelines for their teams.

This instructor-led, live training in Mexico is designed for specialist users, assistants, and researchers who wish to automate recurring web-based workflows using AI agents.

Upon completion of this training, participants will be able to:

• Understand the mechanics of how browser agents read pages, interact with elements, and populate forms
• Differentiate between ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet
• Identify optimal tasks for automation, such as research, comparisons, and form handling
• Craft precise assignments that include clear goals, boundaries, and approval checkpoints
• Identify and mitigate risks, including prompt injection via hidden web page instructions
• Formulate structured usage policies for team adoption

Course Format

• Duration: 1 day (7 hours)
• Interactive sessions led by a trainer, featuring discussions and hands-on exercises tailored to participants' specific use cases
• Outcome: By the end of Day 1, each participant will have successfully delegated two tasks to a browser agent, verified the results, and defined team-level usage rules.

Customization Options

• Contact us to discuss and arrange a customized training experience for this course.

Beyond standard chat, ChatGPT offers a robust suite of features including projects, custom GPTs, deep research, connectors, and agent mode. Over the course of two days, this training guides users from everyday interactions to managing shared projects, building custom GPTs, and executing multi-step tasks, all within a framework of clear team protocols. Throughout the session, participants apply these skills to their own anonymized business materials.

Designed for employees and teams utilizing ChatGPT Plus, Business, or Enterprise, this instructor-led live training in Mexico focuses on evolving from simple chat sessions to leveraging projects, custom GPTs, and agents.

Upon completion, participants will be equipped to:

• Distinguish between ChatGPT's various models, subscription tiers, and data protection capabilities
• Sustain improved outcomes by leveraging instructions, memory features, and project management
• Process files, spreadsheets, and datasets while rigorously cross-validating results
• Refine text within Canvas and generate visual assets for presentations
• Develop and share no-code custom GPTs within the team workspace
• Leverage deep research, connectors, and ChatGPT’s agent for complex, multi-step workflows
• Establish boundaries, approval checkpoints, and usage guidelines for team adoption

Course Format

• Duration: Two days, seven hours per day
• Interactive sessions featuring trainer-led discussions and hands-on exercises based on participants’ specific use cases
• Day 1 Deliverable: Personal standing instructions, a validated data analysis, and a polished text document derived from daily work
• Day 2 Deliverable: A structured project, a shared custom GPT, and verified research outputs; the team will also have a clear understanding of agent capabilities, connectors, and internal usage rules

Customization Options

• Contact us to discuss arranging a tailored version of this training for your organization.

Managing projects within Microsoft 365 often involves coordinating across Teams, Planner, Lists, and SharePoint, with significant time consumed by status reporting and follow-up activities. This one-day course demonstrates how Copilot and intelligent agents can streamline status reporting, meetings, task management, and risk identification. Participants will develop a project-specific knowledge agent and create a functional mock-up to address a real-world project challenge.

This live, instructor-led training in Mexico is designed for project managers, PMO staff, team assistants, and project members who utilize Microsoft 365 tools, including Teams, Planner, Lists, and SharePoint.

Upon completion of this training, participants will be equipped to:

• Categorize and utilize the various agents available in Microsoft 365 for project management
• Generate comprehensive status reports from emails, meeting records, and lists using Copilot
• Leverage agents within Teams and Planner to optimize meetings and task execution
• Develop a project knowledge agent incorporating documents, lessons learned, and contact information
• Identify and visualize risks and delays at an earlier stage
• Design and present a mock-up solution for an actual project issue

Course Format

• Duration: 1 day (7 hours)
• Interactive sessions featuring guided instruction, discussions, and hands-on exercises tailored to participants' specific use cases
• Day 1 Deliverables: Each participant will have a finalized status report, a tested project knowledge agent, and a presented mock-up for a real project problem.

Customization Options

• To arrange a customized training session for this course, please reach out to us directly.

This instructor-led, live training in Mexico (online or in-person) is designed for beginner to intermediate-level professionals and managers who want to strengthen their critical thinking, decision-making, and problem-solving skills in both personal and professional settings.

Upon completion of this training, participants will be able to:

• Recognize biases and logical fallacies in reasoning.
• Apply critical thinking techniques to real-world situations.
• Enhance decision-making processes through structured analysis.
• Improve problem-solving strategies for complex challenges.

Critical Thinking in the Workplace is a hands-on, interactive program designed to empower professionals to analyze information more effectively. It helps participants challenge assumptions, pinpoint the root causes of issues, and make sounder decisions.

Attendees will learn a structured approach to critical thinking that they can apply to daily workplace challenges, ranging from dissecting complex problems and assessing evidence to generating diverse solutions and making well-founded judgments.

This program integrates analytical, problem-solving, creative, and decision-making skills. Throughout the course, participants engage in practical exercises, discussions, and case studies tailored to their specific roles and industries. Whenever possible, the training incorporates the client’s unique business challenges and real-world workplace scenarios.

Lovable converts natural language prompts into web applications, making it a powerful tool for creating internal tools, forms, dashboards, and prototypes. This one-day course covers the interface, prompting strategies, database setup, login integration, and publishing, resulting in a live application and the beginning of your own use case. No programming background is needed.

The instructor, Tim Jamboula, serves as an official Lovable Ambassador and Cursor Ambassador.

This live, instructor-led training in Mexico is targeted at specialists, project leads, founders, and teams who wish to build internal tools, forms, dashboards, or prototypes on their own.

By the end of this session, participants will be equipped to:

• Understand how AI-assisted building functions and determine when Lovable is the best fit
• Confidently operate the interface, including Plan, Build, and Visual Edits
• Prompt effectively using five key principles and apply relevant knowledge and skills
• Set up databases, login systems, storage, and connectors
• Publish applications securely and interpret security scan results
• Begin their own use case and identify next steps

Course Format

• Duration: 1 day (7 hours)
• Interactive learning with expert guidance, discussions, and practical exercises on personal use cases
• Day 1 Outcome: Each participant will have a published app with a database, login, and live URL, plus a started personal use case.

Customization Options

• Please contact us to arrange a customized training experience for this course.

Interactive prototypes built in a matter of hours can serve as a superior alternative to static mockups during discovery and stakeholder reviews. In this intensive one-day workshop, product managers and designers will learn to generate variants, establish a design system, facilitate live reviews, and prepare for a seamless handover to engineering. Attendees will conclude the session with a completed prototype for a feature of their own.

The course is led by Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador.

This live, instructor-led training in Mexico is designed for: Product managers, product owners, UX, UI, and service designers, as well as discovery teams.

Upon completion of this training, participants will be equipped to:

• Navigate the journey from initial briefing to a clickable prototype within a single session
• Develop multiple design variants concurrently and iterate using user feedback
• Implement a design system, including components and brand guidelines, within Lovable
• Conduct stakeholder reviews featuring functional prototypes and real-time adjustments
• Determine the appropriate time for the handover to development and prepare the necessary documentation

Course Structure

• Duration: 1 day (7 hours)
• Interactive sessions with an instructor, including discussions and hands-on exercises tailored to participants' specific use cases
• Deliverables for Day 1: Each participant will have a clickable prototype for a specific feature, a saved design system, and a handover document for the development team.

Customization Options

• To request a tailored training experience for this course, please reach out to us to make arrangements.

This two-day program guides teams from a concise initial briefing to a tested and released first version. The content covers prototyping, data and role management, live stakeholder iteration, user testing, security, deployment, and the transition to developers. Participants apply these concepts to their own specific use cases throughout the training.

The instructor, Tim Jamboula, is an official Ambassador for both Lovable and Cursor.

This live, instructor-led training in Mexico is tailored for product teams, innovation managers, founders, and departments aiming to turn ideas into tested prototypes and usable first versions.

By the end of the session, participants will be capable of:

• Creating an interactive prototype from a brief overview
• Refining prototypes in real-time collaboration with stakeholders
• Configuring data structures, user roles, authentication, and integrations
• Testing with actual users and integrating their feedback
• Finalizing security, deployment, and operational readiness for the first release
• Structuring a handover plan for development teams

Training Structure

• Schedule: Two days (seven hours per day), with a group size of six to twelve participants
• Methodology: Interactive instruction with trainer-led discussions and hands-on exercises using participants' specific use cases
• Day 1 Result: Participants will have a prototype with a database and login system, refined through a simulated stakeholder session
• Day 2 Result: Participants will possess a deployed, tested first version of their use case, along with a handover document

Customization Options

• To request a tailored version of this training, please contact us to make arrangements.

Microsoft 365 Copilot is seamlessly integrated into Outlook, Teams, Word, Excel, and PowerPoint, leveraging data that users already have access to. This course guides you through crafting effective prompts, validating outputs, and utilizing Notebooks, Pages, and various agents. You will conclude the session by building a basic FAQ agent powered by a SharePoint knowledge base.

This live, instructor-led training in Mexico is designed for employees and departments with access to Microsoft 365 Copilot, ranging from beginners to advanced users.

Upon completion of this training, participants will be equipped to:

• Clarify the differences between Copilot Chat and the embedded Copilots within Outlook, Teams, Word, Excel, and PowerPoint
• Gain clarity on the specific data Copilot accesses and how permission structures function
• Draft emails, prepare for meetings, and create reports and presentations using Copilot
• Analyze data in Excel and accurately verify the resulting outputs
• Develop effective prompting strategies and know how to iterate when initial responses require refinement
• Leverage Notebooks, Pages, and the specialized Researcher and Analyst agents
• Construct a foundational agent using a SharePoint-based knowledge base

Course Format

• Duration: Two days (seven hours each day), with the option to take it as a learning journey via 2-hour sessions
• Interactive sessions featuring direct instruction, open discussions, and hands-on exercises tailored to participants' specific use cases
• Day 1 Deliverable: Each participant will have implemented at least one use case within the applications and will have two saved prompts ready for their daily work.
• Day 2 Deliverable: Each participant will possess a notebook, a verified result from the Researcher agent, and a tested FAQ agent. Groups will present a solution concept accompanied by a mock-up.

Customization Options

• Interested in a tailored training experience? Please contact us to discuss customizing this course to your specific needs.

Conducting reliable research demands more than just a quick response; it requires the careful selection, verification, and documentation of sources. This course explores Perplexity Spaces, deep research capabilities, Labs, and the Comet browser, with a particular emphasis on validating sources. Upon completion, participants will possess a customized Space, a validated research output, and a reusable template for ongoing assignments.

This live, instructor-led training in Mexico is designed for: Professionals who perform regular research tasks, such as those in procurement, project management, knowledge management, support roles, and specialized departments.

By the conclusion of this training, participants will be able to:

• Grasp how Perplexity executes searches, curates sources, and synthesizes answers
• Craft effective research prompts that include specific questions, source constraints, exclusions, and desired output formats
• Systematically verify sources and identify citation errors
• Configure Spaces with tailored instructions and files for specific topics or teams
• Leverage deep research features and Labs to generate reports and data tables
• Utilize the Comet browser securely for web-based research and page-specific tasks

Course Structure

• Duration: 1 day (7 hours)
• Interactive sessions featuring a trainer, group discussions, and hands-on exercises focused on participants' real-world scenarios
• Day 1 Deliverable: Each participant will have created a personal Space, produced a verified research document with cited sources, and developed a template for recurring research tasks.

Customization Options

• Interested in a tailored training experience? Please reach out to us to discuss your specific needs.

This instructor-led, live training (online or onsite) is aimed at professionals who wish to understand stress dynamics, learn practical strategies to manage stress, and implement techniques to enhance well-being in the workplace.

By the end of this training, participants will be able to:

• Identify personal and workplace stressors.
• Distinguish between productive and negative stress.
• Apply practical techniques to reduce and manage stress.
• Develop resilience through empowerment exercises.

This 1-on-1 live training (online) in Mexico is aimed at everyone who wishes to get more structure and productivity in their job.

By the end of this training, participants will be able to:

• Get more in life.
• Control their time.
• Get their focus back.
• Plan their week effectively.
• Know how to deal with stress.