ChatGPT for Public Communication and Citizen Engagement Training Course

Discover how AI can transform your HR processes—from recruitment to payroll and learning—through practical, hands-on modules. This training empowers HR professionals to use AI ethically and effectively, improving efficiency, accuracy, and employee experience.

Why Participate?

• Gain practical AI skills tailored for HR
• Learn to automate and optimize key HR tasks
• Understand ethical use and risk management
• Prepare your HR function for the future

This instructor-led, live training in Mexico (online or onsite) is designed for advanced-level government professionals and policy experts who wish to leverage DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

• Utilize DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and improve data transparency.
• Apply AI-driven insights for public sector innovation.
• Enhance citizen engagement through AI-powered solutions.

This instructor-led, live training in Mexico (online or onsite) is designed for intermediate-level public sector professionals who want to use Gemini to generate high-quality content, support research, and improve productivity through advanced AI interactions.

By the end of this training, participants will be able to:

• Design more effective and customized prompts for specific scenarios.
• Produce original and creative content using Gemini.
• Summarize and compare complex information with accuracy.
• Utilize Gemini for brainstorming, planning, and organizing ideas efficiently.

Artificial Intelligence is swiftly emerging as the cornerstone of contemporary product management, fundamentally changing how we identify customer needs, define solutions, and make decisions. Just as electricity transformed industry, AI is reshaping the way products are created, validated, and evolved.

This live, instructor-led training (available online or onsite) targets Product Owners, Scrum Masters, and Agile Coaches seeking to understand how AI can enhance product ownership and strengthen decision-making capabilities.

Upon completing this training, participants will be able to:

• Grasp the fundamentals of Artificial Intelligence and distinguish between traditional AI and Generative AI (GenAI).
• Apply the seven preferred Product Owner stances (including the new Orchestrator stance) and leverage AI to bolster each role — such as Visionary, Experimenter, or Customer Representative.
• Master effective prompting techniques and view AI tools as intelligent collaborators with specialized skills.
• Deepen customer understanding and create AI-supported personas for hypothesis testing and discovery, while maintaining authentic customer contact.
• Develop and communicate a clear product vision using structured frameworks like the 3x3 Framework, leveraging AI to shape and visualize narratives.
• Utilize Generative AI tools to accelerate prototyping and hypothesis testing, such as generating mock-ups or product concepts.
• Support product decisions by using AI tools to analyze, prioritize, and evaluate features based on value, feasibility, and user impact.
• Automate or delegate routine daily tasks (emails, stakeholder management, note-taking) using AI to focus on strategic and creative work.
• Lead discussions on AI ethics, bias, and data security, ensuring responsible and sustainable AI adoption.
• Identify and design valuable AI use cases tailored to the specific product and organizational context.
• Explore and experiment with around 20 different AI tools and models — from productivity assistants and prototyping platforms to generative video, image, and coding solutions.