Course Outline
Introduction to AI in Administrative Settings
- Defining AI and its relevance to administrative roles.
- A comprehensive look at ChatGPT, Copilot, and Gemini.
- Key privacy and security protocols when utilizing AI.
AI-Driven Content Generation and Editing
- Creating and polishing professional email correspondence.
- Condensing meeting notes and extensive documentation.
- Accelerating the creation of reports, proposals, and internal memos.
AI-Assisted Scheduling and Task Coordination
- Utilizing AI to organize calendars and coordinate meetings.
- Preparing meeting agendas and subsequent follow-up communications.
- Establishing reminders and managing to-do lists via Copilot or Gemini integrations.
Prompt Engineering and AI Interaction
- Strategies for writing effective prompts to optimize outcomes.
- Adjusting tone, style, and formatting to suit specific needs.
- Refining and correcting AI responses through iterative processes.
Multilingual Capabilities and Accessibility
- Utilizing AI tools for text translation.
- Crafting inclusive and accessible communications.
- Adapting language to support diverse audiences.
Public Sector Applications
- Case studies of AI-integrated workflows in government environments.
- Review of policies and guidelines regarding AI use in public administration.
- Staying current with evolving tool capabilities.
Recap and Forward-Looking Steps
Requirements
- Foundational digital skills and familiarity with standard office software (e.g., Microsoft Word, Excel, email clients)
- Proficiency in navigating web-based applications
- No previous experience with artificial intelligence tools is necessary
Target Audience
- Administrative support staff
- Administrative professionals
- Public sector operations teams
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Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples