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Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Overview of ChatGPT functionality and mechanics.
- Application in government workflows.
- Strengths, limitations, and responsible utilization.
Drafting and Editing Official Communications
- Generating initial drafts for memos, emails, and reports.
- Enhancing tone, clarity, and plain language usage.
- Adapting content for various audiences or formats.
Summarization and Information Extraction
- Condensing extensive policy or research documents.
- Identifying key points and actionable items.
- Organizing summaries for briefings or meetings.
Prompt Design for Government Applications
- Basic and advanced prompting techniques.
- Effective use of examples and role-based instructions.
- Creating reusable prompt templates for recurring tasks.
Translation and Multilingual Assistance
- Translating internal and public-facing communications.
- Maintaining a professional tone across languages.
- Utilizing ChatGPT for inclusive and accessible language.
Productivity Enhancement and Task Automation
- Brainstorming and idea generation for initiatives.
- Creating content from structured data (e.g., tables).
- Generating outlines for slide decks or briefings.
Compliance, Security, and Ethical Usage
- Data privacy and information sharing risks.
- Adhering to internal AI and IT policies.
- Fostering public trust through responsible AI use.
Summary and Next Steps
Requirements
- Familiarity with basic digital tools utilized in public sector environments.
- No previous experience with AI or ChatGPT is necessary.
- Prior experience in drafting, reviewing, or managing official communications is advantageous.
Target Audience
- Public service teams and administrative specialists.
- Policy analysts and government communication officers.
- Staff aiming to enhance productivity via AI-driven tools.
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.