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 Duration 7 hours

Course Outline

Introduction to AI-Driven Summarization

  • How ChatGPT processes and condenses information
  • Common document types encountered in government operations
  • Recognizing the limitations of AI outputs and the need for refinement

Summarizing Reports and Briefing Content

  • Creating concise summaries from policy or research reports
  • Extracting key findings from technical or analytical documents
  • Structuring content for executive-level review

Summarizing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items
  • Identifying critical decisions and open questions
  • Preparing summaries for internal distribution or follow-up actions

Advanced Prompting Techniques

  • Structuring prompts for effective summarization and rewriting
  • Examples of role-based and outcome-focused prompts
  • Iterative prompting to enhance the quality of summary outputs

Adjusting Tone, Style, and Structure

  • Tailoring content for ministers, internal managers, or the general public
  • Switching between formal and conversational tones as required
  • Generating diverse formats such as bullet points, executive memos, and Q&A sessions

Integrating ChatGPT into Government Workflows

  • Utilizing ChatGPT within Word, Teams, and browser-based environments
  • Combining ChatGPT with existing meeting and collaboration tools
  • Reviewing and editing summaries in real time

Responsible Usage and Verification

  • Preventing misrepresentation or AI hallucinations
  • Verifying summaries and citing original sources
  • Adhering to information governance and security protocols

Summary and Recommended Next Steps

Requirements

  • Familiarity with internal reports, meeting minutes, or policy documents.
  • No previous experience with ChatGPT or AI tools is necessary.

Target Audience

  • Analysts
  • Program managers
  • Executive support staff

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