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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of what Microsoft 365 Copilot is and its operational mechanics.
- Specific use cases for AI within Microsoft applications in the public sector.
- Understanding Copilot’s data sources and security boundaries.
Working with Documents in Word
- Drafting policy memos, letters, and reports.
- Rewriting, summarizing, and clarifying language.
- Creating structured content from bullet points or tables.
Email and Calendar Assistance in Outlook
- Composing and responding to emails more quickly with Copilot.
- Scheduling meetings and drafting follow-up notes.
- Summarizing long email threads and highlighting key points.
Data and Reporting Tasks in Excel
- Explaining complex spreadsheets in plain language.
- Generating charts, summaries, and visual insights.
- Using Copilot to identify trends or answer specific questions.
Copilot in Meetings and Presentations
- Generating meeting summaries and action items in Teams.
- Creating presentation drafts in PowerPoint from brief notes.
- Converting transcripts into briefs or reports.
Prompting Strategies and Custom Scenarios
- Writing effective prompts to achieve consistent results.
- Adapting prompts to align with your department’s tone and specific needs.
- Reusing prompt templates for recurring tasks.
Responsible Use in Government Contexts
- Confidentiality, oversight, and appropriate usage.
- Aligning with internal policies and IT governance.
- Building trust through ethical AI use in public service.
Summary and Next Steps
Requirements
- A working knowledge of Microsoft 365 applications (such as Word, Outlook, and Excel).
- Familiarity with standard public sector tasks, including reporting, communication, and documentation.
- No previous experience with AI or Copilot is necessary.
Audience
- Government staff who utilize Microsoft Office in their daily operations.
- Administrative teams responsible for managing communication, documentation, and reporting.
- Policy and program staff looking to enhance productivity through AI assistance.
Testimonials (1)
i already have some reports that i know, i will use some of the prompts that looked at today
