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 Duration 35 hours

Course Outline

Module 1: Introduction to Microsoft Teams and Its Architecture

  • Key Teams components and underlying services
  • Teams architecture and system dependencies
  • Role-based access control and administration

Module 2: Administering Teams Collaboration Experiences

  • Creating and maintaining Teams, channels, and chats
  • Setting up meeting policies and user experiences
  • App management, integrations, and lifecycle control

Module 3: Teams Phone and Voice Infrastructure

  • Teams Phone core concepts and architecture
  • Setting up calling plans and direct routing
  • Managing devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policies, governance, and lifecycle management
  • Deploying security and compliance configurations
  • Audit logs, reporting, and compliance oversight

Module 5: Teams Monitoring and Troubleshooting

  • Tracking Teams service health and usage patterns
  • Resolving issues related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics for performance tuning

Module 6: Advanced Configuration and Integration

  • Connecting Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployment scenarios
  • Automation and PowerShell for efficient Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Review of MS-721 exam objectives
  • Exam structure, format, and question styles
  • Practice questions and review workshops
  • Recommended study materials, tips, and success strategies

Conclusion and Future Learning Path

Requirements

  • Working knowledge of Microsoft 365 services and administration.
  • Hands-on experience with core Microsoft Teams features.
  • Familiarity with fundamental networking and identity concepts.

Target Audience

  • Microsoft Teams administrators.
  • Collaboration system engineers.
  • IT specialists responsible for Microsoft 365 communications.

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