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 Duration 7 hours

Course Outline

1. Introduction and Usage Alignment (30 min)

  • Overview of Microsoft Teams and its synergy with Microsoft 365.
  • Understanding the structure of teams, channels, and access permissions.
  • Best practices for effective communication and collaboration.

2. Enhancing Team Productivity (2h30)

  • Managing files efficiently using SharePoint and OneDrive within Teams.
  • Utilizing real-time co-authoring and version control features.
  • Creating and leveraging channels and custom tabs for organized workflows.
  • Conducting effective meetings: setting agendas, recording sessions, and managing shared notes.
  • Leveraging built-in applications to optimize processes (Planner, Lists, OneNote).

3. Automation and Tool Integration (2h)

  • Getting started with automation in Teams using Power Automate.
  • Building simple flows for notifications, approval processes, and task management.
  • Integrating with Outlook, Excel, Forms, and other Microsoft 365 utilities.
  • Employing connectors and bots to automate daily activities and centralize data.

4. Exploring Advanced Features (1h30)

  • Discovering native apps and extensions (including Approvals, Viva Insights, Whiteboard, Loop, and more).
  • Productivity shortcuts: utilizing templates and customized settings for efficiency.
  • Real-world examples tailored specifically for sales teams.

5. Wrap-Up and Practical Application (30 min)

  • A guided exercise to reinforce the concepts learned throughout the course.
  • Q&A session and sharing of professional experiences.
  • Final best practices and recommendations for sustained usage.

Summary and Next Steps

Requirements

  • Fundamental knowledge of office productivity tools.
  • Practical experience with Microsoft 365 applications, such as Outlook or OneDrive.
  • Familiarity with digital communication and collaboration platforms.

Target Audience

  • Professionals and teams integrating Microsoft Teams into their daily collaborative workflows.
  • Managers and coordinators focused on elevating communication quality and workflow efficiency.
  • Users seeking to maximize the potential of Teams through Microsoft 365 integrations and automation capabilities.

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