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Course Outline
Introduction to Management
Leadership Skills in Contemporary Management
Leading a Work Team
- Management styles
- Selecting effective management styles corresponding to team development stages
- Developing an ideal managerial profile. Analyzing your personal leadership style
- Evaluating personal strengths and weaknesses as a team leader to identify development opportunities
- Characteristics of high-performing teams
- Coordinating activities to achieve established goals
Organizational Communication
- Foundations of verbal and non-verbal communication
- Individual communication styles
- Identifying communication barriers
- Effective questioning techniques
- The art of active listening
- Providing constructive criticism
- Delivering effective feedback
- Managing difficult conversations
- Understanding communication networks
- Optimizing information flow models
Conflict Resolution Strategies for Employee Teams
- Nature and categories of conflict
- Primary sources of workplace conflict
- Behavioral approaches to managing disputes and appropriate conduct
- Leveraging conflict assertively for team development
- Strategies for handling conflict situations
- Comprehensive conflict management
- Core methods for resolving disputes
- Managing emotions during conflicts
- Overcoming communication barriers (verbal and non-verbal) to resolve conflicts
Team Motivation
- The concept of motivation
- Drivers of employee motivation within organizations
- Types of motivation
- Principles of economic incentives
- Motivation through intangible resources
- Psychological principles of motivation
- Feedback and performance evaluation
- The role of language in motivating staff
Effective Time Management
- The time management matrix
- Personal time control and eliminating time-wasters
- Time planning techniques
- Delegation of authority and responsibilities
Coaching
- Concepts and practical applications
- Individual participant activities
- In-depth feedback sessions.
Course Wrap-Up
Requirements
This program is accessible to all participants; no prior specialized expertise is required.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group