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Course Outline
Introduction to management
Developing leadership skills in modern management
Leading a workforce
- Overview of management styles
- Selecting effective management styles aligned with team development phases
- Cultivating the ideal manager profile: Analyzing one's own leadership style
- Evaluating personal strengths and weaknesses as a team leader to identify development areas
- Key characteristics of high-performing teams
- Coordinating activities to achieve set objectives
Communication in organizations
- Fundamentals of verbal and nonverbal communication
- Individual communication styles
- Identifying communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Navigating challenging situations during conversations
- Understanding communication networks
- Optimizing information flow models
Conflict resolution techniques for employee teams
- Understanding the nature and types of conflict
- Identifying primary sources of conflict
- Behavioral approaches to managing conflict and appropriate conduct during disputes
- Leveraging assertive strategies and developmental conflict utilization within the team
- Strategies employed in conflict situations
- Conflict management principles
- Primary methods for resolving conflicts
- Managing emotions during conflicts
- Overcoming barriers to communication and conflict resolution (verbal and nonverbal)
Motivating team management
- Understanding self-motivation
- Identifying what motivates individuals within an organization
- Different types of motivation
- Principles of economic incentives
- Leveraging intangible resources for motivation
- Psychological principles of motivation
- The role of feedback and evaluation
- The importance of language in motivating others
Effective time management and utilization
- The time management matrix
- Controlling personal time and preventing time theft
- Time planning techniques
- Delegation of authority and responsibilities
Coaching
- Understanding coaching and its application
- Individual participant sessions
- Providing in-depth feedback
Course summary
Requirements
The course is general in scope and does not require specialized prior knowledge.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group