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Duration 7 hours
Course Outline
Understanding Teamwork in the Visitax Context
- The significance of teamwork in reaching Visitax project goals
- Individual roles and interdependencies within a collaborative framework
- Barriers to teamwork in high-pressure environments
Building Effective Communication
- Principles of transparent and active listening
- Techniques for giving and receiving constructive feedback
- Listening with the intent to understand and empathize
Fostering Trust and Collaboration
- The foundations of trust in professional relationships
- Team behaviors that either reinforce or undermine trust
- Techniques for collaborative decision-making
Conflict Management and Emotional Awareness
- Identifying the sources and types of conflict within teams
- Strategies for resolution and mediation
- Leveraging emotional intelligence to manage team dynamics
Promoting Accountability and Shared Success
- Encouraging ownership and responsibility among team members
- Cultivating a shared sense of purpose
- Celebrating achievements and reinforcing collaborative efforts
Practical Application and Reflection
- Team-based exercises simulating Visitax scenarios
- Reflective activities for personal leadership development
- Action planning for continuous team improvement
Summary and Next Steps
- Review of core teamwork principles and leadership practices
- Group reflection and discussion of key takeaways
- Commitment to applying collaboration strategies within the Visitax project
Requirements
- Experience leading or coordinating teams within the Visitax project
- Understanding of daily team operations and objectives
- Readiness to participate in interactive and reflective exercises
Target Audience
- Visitax team leaders focused on strengthening collaboration and team cohesion
- Supervisors and coordinators operating in retail environments
- Managers looking to reinforce communication and trust within their teams
Testimonials (2)
All my questions for the topic were answered in a great and productive for the mind way.
Svilen Lyubenov Dimitrov - ESB HUB
Course - Workplace Harassment Prevention
He took ideas and concepts that can seem complicated and made them simple and achievable. Kevin allowed for "push back" of the ideas and walk us through discussions each time.