Course Outline

Understanding Teamwork in the Visitax Context

  • The importance of teamwork in achieving Visitax project goals
  • Individual roles and interdependencies within a collaborative structure
  • Barriers to teamwork in high-demand environments

Building Effective Communication

  • Principles of transparent and active communication
  • How to give and receive constructive feedback
  • Listening for understanding and empathy

Fostering Trust and Collaboration

  • Foundations of trust in professional relationships
  • Team behaviors that strengthen or weaken trust
  • Collaborative decision-making techniques

Conflict Management and Emotional Awareness

  • Recognizing sources and types of conflict within teams
  • Approaches to resolution and mediation
  • Using emotional intelligence to manage team dynamics

Promoting Accountability and Shared Success

  • Encouraging ownership and responsibility among team members
  • Building a shared sense of purpose
  • Celebrating progress and reinforcing collaboration

Practical Application and Reflection

  • Team-based exercises simulating Visitax scenarios
  • Reflection activities for personal leadership growth
  • Action planning for ongoing team development

Summary and Next Steps

  • Review of teamwork principles and leadership practices
  • Group reflection and discussion of key learnings
  • Commitment to applying collaboration strategies in the Visitax project

Requirements

  • Experience leading or coordinating teams within the Visitax project
  • Familiarity with daily team operations and objectives
  • Willingness to engage in interactive and reflective activities

Audience

  • Visitax team leaders seeking to enhance collaboration and cohesion
  • Supervisors and coordinators in the retail environment
  • Managers aiming to strengthen communication and trust within their teams
 7 Hours

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