Programa del Curso
- Tipos de clientes y relaciones con clientes existentes
- "La organización simpática"
- Kit de herramientas de CRM
- Identificación de oportunidades de venta cruzada
- Lograr el CRM
- Planes de acción individuales para mejorar los resultados
Testimonios (3)
Joe era genial, muy atractivo y sabía lo que hacía. Gran sesión, ¡gracias de nuevo!
Cerys - Urenco
Curso - Customer Relationship Management (CRM)
Traducción Automática
It was a very informative session and we came away with lots of useful improvement ideas to implement within our business. Joe was engaging and led discussions and activities well - the activities and topics covered were really interesting and we all learned a lot. It was a course that was also applicable to and useful for everyone, as there were a range of people in the room.
Emily Ferris - Urenco
Curso - Customer Relationship Management (CRM)
It gave me a new perspective on CRM the last time I had training on this was 10 years ago and this was a brilliant opportunity to refresh and see some new skills