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Course Outline

Module 1: Introduction to AI in Sales

  • Defining AI and its role in reshaping the commercial landscape
  • Essential AI tools and concepts for sales professionals
  • Real-world examples: where AI delivers immediate value in sales workflows

Module 2: Enhancing Productivity with AI

  • Automating routine administrative and communication duties
  • Leveraging AI assistants and chatbots for internal and external interactions
  • Templates and prompt strategies for standard sales communications and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Organizing sales and market data for analysis (cleaning, enrichment, and integration)
  • Using Excel and ChatGPT to extract insights and synthesize qualitative information
  • Introduction to Power BI for connecting datasets and generating quick reports

Module 4: Predictive Analytics for Sales and Market Behavior

  • Basic forecasting techniques and their application to short-term demand (1–4 weeks)
  • Utilizing Excel’s native forecasting and AI-assisted capabilities
  • Interpreting model outputs and communicating uncertainty to stakeholders

Module 5: Route to Market and Competitive Analysis

  • Applying AI to competitive intelligence and market monitoring
  • Customer segmentation and account prioritization using AI-driven heuristics
  • Practical case: identifying competitive keywords, positioning, and opportunity signals

Module 6: Creating Dashboards and Visual Reports

  • Design principles for effective sales and market dashboards
  • Hands-on practice: building Power BI visuals for sales KPIs, pipeline health, and market trends
  • Incorporating narrative insights through AI-assisted summaries and highlights

Module 7: Practical Applications and Case Studies

  • Real-world use cases from leading enterprises and SMEs
  • Discussion: aligning these tactics with participants’ business contexts
  • Group exercise: adapting a case study to your operational environment

Module 8: Hands-on Session — Building a Simple Workflow

  • Guided practice with ChatGPT, Excel (AI features), and Power BI on a sample dataset
  • End-to-end exercise: data ingestion → insight generation → dashboard creation → action checklist
  • Presentation of workflows and peer review

Module 9: Adoption and Next Steps

  • Checklist for implementing AI workflows in sales teams (data, roles, governance)
  • Quick-start templates, prompts, and dashboard packs for participant reuse
  • Roadmap for scaling AI-assisted sales practices and measuring impact

Requirements

  • Understanding of fundamental sales and marketing principles
  • Proficiency with Excel or other spreadsheet tools for data management
  • Prior experience with dashboards or reporting tools is beneficial but not mandatory

Target Audience

  • Sales professionals and account managers
  • Marketing analysts and business development teams
  • Product managers, commercial strategists, and key decision-makers
 14 Hours

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