Management and Leadership Training in Leon

This live, instructor-led training Leon (online or onsite) is intended for beginner to intermediate learners who wish to understand the core principles of ICF coaching, including its competencies and ethical framework, while gaining practical experience with coaching methodologies.

By the conclusion of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

This instructor-led, live training in Leon (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This instructor-led, live training in Ottawa can also be delivered remotely; it targets managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

In this instructor-led training, you will discover how to delegate strategically, define clear expectations, and nurture trust within your team. Crafted for mid-level managers, this course addresses common barriers to delegation, offers practical handoff techniques, explores accountability structures, and provides essential trust-building practices.

Effective interpersonal communication is a key skill in both personal and professional relationships. It involves focusing on the listener, understanding their perspective, and showing interest in what they say. It includes using clear and simple messages to avoid misunderstandings, understanding and appreciating others' feelings, needs, and viewpoints. Effective communication is about expressing your thoughts and feelings responsibly without crossing others' boundaries, with an awareness of cultural differences that helps avoid misunderstandings arising from intercultural communication differences. Effective interpersonal communication is the key to building lasting relationships, solving problems, teamwork, and achieving success in both professional and personal life. It is a skill worth continuously developing and refining.

This live, instructor-led training in Leon (available online or on-site) is tailored for intermediate managers, team leads, and change leaders who want to guide digital transformation in a way that earns genuine support, not just tolerance.

By the end of this session, participants will be able to:

• Identify and address the true sources of resistance early in the process.
• Construct a strong case for change utilizing quick wins and high-visibility sponsorship.
• Engage and support change agents and middle managers effectively.
• Monitor adoption rates and maintain progress after the initial launch.

This instructor-led, live training in Leon (online or onsite) is designed for beginner, intermediate, and advanced levels. It addresses the challenge of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, project success rarely depends solely on technical execution; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns.

Upon completion of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships.