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Course Outline

Day 1

Settling In and Preparatory Formalities

Preparation of materials, settling in participants, and refreshments

Module 1: My Confidence, My Stage

Understanding the importance of self-confidence in successful public speaking delivery and personal expression

Activity 1: I Am Me

Participants will present information about themselves to the group to help build confidence and self-esteem.

Module 2: The Power of Influence and Persuasion – How Can I Make People Listen?

Discussion on the importance of implying and delivering ideas that aim to influence, inspire, and capture attention.

Activity 2: The Blind Guide

Three participants from each group will attempt to build a tower of Lego/building blocks with alternating colors while two of them are blindfolded. Only one team member will remain unblindfolded and serve as the captain. The captain will lead the two blindfolded members using voice commands as the source of instruction. One blindfolded participant will build the structure, while the other blindfolded participant will relay the instructions.

Synthesis Session

Summary and discussion on the importance of the previous session

Module 3: Public Speaking and Its Structure

Discussion on the structure of public speaking, preparation techniques, and key considerations for delivery.

Activity 3: My Crazy Story

Participant groups will create a story based on a single source topic

Module 4: Construction and Delivery of the Speech

Focus on constructing the thoughts of the speech, identifying effective delivery strategies, and personal preparation for delivery.

Final Synthesis and Assignment Delivery

Participants will be assigned one of the following topics for a discussion lasting 5 to 10 minutes maximum.

Day 2

Activity 1: Delivery of Identified Topics through Public Presentation

Module 5: Merging Public Speaking and the Internet Superhighway

Requirements

  • Basic understanding of communication skills, idea delivery, and social media interaction.
  • Experience with client communication, customer relations, and general public speaking and discussions.

Target Audience

  • Employees with direct customer impact and relationship management responsibilities
  • Novice managers and team leads
  • Individuals seeking to enhance their social presence
 14 Hours

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