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Duration 21 hours
Course Outline
Introduction to MSP and Program Mindset
- Distinguishing between programs and projects, and understanding the value of program management
- Core MSP principles and the concept of transformational flow
- Overview of the program lifecycle: identification, definition, and benefits management
Program Governance and Structure
- Defining program structure, including roles and responsibilities (SRO, Program Manager, Board)
- Establishing a Program Management Office (PgMO)
- Frameworks for decision-making, reporting lines, and escalation pathways
Vision, Blueprint, and Benefits Management
- Formulating a clear vision and strategic outcomes
- Designing the program blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Program Planning and Delivery Strategy
- Developing a comprehensive program plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies and sequencing
- Addressing scheduling, resource planning, and capacity constraints
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and developing engagement strategies
- Planning communications and fostering change readiness
- Mitigating resistance and securing ongoing sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues
- Defining assurance roles, managing internal/external assurance, and preparing for audits
- Developing contingency plans and decision support mechanisms
Financials, Benefits Realization, and Value Management
- Building business cases and implementing financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Practices for cost control, forecasting, and rebaselining
Quality, Configuration, and Change Control
- Applying quality management approaches specific to programs
- Implementing configuration management and change control across projects
- Leveraging standards, templates, and knowledge management for consistency
Transition to Business-as-Usual and Program Closure
- Planning for handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, capturing lessons learned, and documentation
- Integrating outcomes into ongoing business-as-usual processes
Practical Workshop and Case Study
- Scenario exercise: designing a program governance model and benefits map
- Group presentations with feedback from peers and instructors
- Creating an action plan to apply MSP practices within participants' organizations
Summary and Future Steps
Requirements
- A solid grasp of project management fundamentals
- Practical experience within or supporting project and program environments
- Knowledge of organizational change concepts
Target Audience
- Current and aspiring Program Managers
- Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers
- Program Office staff, Change Managers, and Delivery Leads
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
