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Course Outline
Introduction to MSP and Programmatic Thinking
- Distinguishing programs from projects and understanding the value of program management
- Core MSP principles and the concept of transformational flow
- Program lifecycle overview: identification, definition, and benefit management
Program Governance and Organizational Structure
- Defining program structure, roles, and duties (including SRO, Program Manager, and Board)
- Setting up a Program Management Office (PgMO)
- Establishing decision-making protocols, reporting lines, and escalation procedures
Vision, Blueprint, and Benefits Management
- Defining strategic vision and desired outcomes
- Developing the program blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Program Planning and Delivery Strategy
- Creating the program plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies and sequencing
- Addressing scheduling, resource allocation, and capacity planning
Stakeholder Engagement and Communication
- Analyzing stakeholders and developing engagement strategies
- Planning communications and fostering change readiness
- Mitigating resistance and strengthening sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues
- Defining assurance roles, internal/external assurance, and audit preparedness
- Developing contingency plans and decision support mechanisms
Financials, Benefits Realization, and Value Management
- Developing business cases and implementing financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Controlling costs, forecasting, and managing baseline revisions
Quality, Configuration, and Change Control
- Applying quality management methodologies to programs
- Managing configuration and change control across projects
- Utilizing standards, templates, and knowledge management for consistency
Transition to Business-as-Usual and Program Closure
- Planning handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and final documentation
- Integrating outcomes into standard business processes
Practical Workshop and Case Study
- Scenario exercise: designing a program governance model and benefits map
- Group presentations with feedback from peers and the instructor
- Developing an action plan to implement MSP practices within participants' organizations
Summary and Future Directions
Requirements
- A solid grasp of core project management concepts
- Practical experience in project or program support environments
- Awareness of organizational change management principles
Target Audience
- Current and aspiring program managers
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers
- Program office staff, change managers, and delivery leads
21 Hours
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
