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Course Outline

1. Integration Diagnosis and Core Foundations

  • Digital Ecosystems and Operational Automation
    • Advantages and architecture of interconnected systems
    • Integration types: native, connector-based, and API-driven
    • Popular tools: Zapier, Make, API Connector, Power Automate
  • Internal Process Mapping
    • Identifying current workflows and pinpointing areas for improvement
    • Setting clear objectives and efficiency metrics
    • Documenting "as is" flows and designing "to be" solutions
  • Practical Application: Basic Gmail automation to Trello (transforming incoming emails into tasks)

2. Trello and Google Workspace Synergy

  • Trello + Google Sheets and Drive
    • Linking project dashboards to control spreadsheets
    • Automating reporting and file uploads
    • Drive integration and managing version control
  • Trello + Gmail and Calendar
    • Automated distribution of reminders and notifications
    • Synchronizing delivery deadlines with task lists
  • Applied Case Study: Collaborative project management in Trello with automated Google Sheets dashboards

3. QuickBooks Integration and Automated Communication

  • QuickBooks + Google Workspace
    • Automated export of financial reports
    • Budget monitoring and reconciliation via Sheets
  • QuickBooks + Trello
    • Connecting projects to cost centers for financial oversight
    • Automatic task status updates driven by budget progress
  • Introduction to WhatsApp Business API / Twilio / WATI
    • Core concepts and integration pathways
    • Key use cases: task alerts, billing reminders, and customer follow-ups
    • Practical workflow: "Event in Trello or QuickBooks triggers an automatic WhatsApp message."
  • Integrated Case Study: Project workflow → accounting record → automatic client notification via WhatsApp

4. Security, Oversight, and Deployment

  • Security and Access Management
    • Secure authentication methods (OAuth, tokens)
    • Role definitions, permissions, and data protection strategies
  • Monitoring and Maintenance
    • Tracking active integration flows
    • Managing errors and alerts effectively
    • Ensuring integration scalability
  • Documentation and Continuous Improvement
    • Maintaining an integration registry and adhering to best practices
    • Assessing impact through efficiency KPIs
  • Final Practical Project: Designing a comprehensive integrated workflow combining Trello, QuickBooks, Google Workspace, and automated WhatsApp notifications

Requirements

  • Foundational familiarity with Trello, QuickBooks, and Google Workspace
  • Access to these platforms to facilitate practical exercises

Target Audience

  • Operations coordinators and management teams
  • Administrative and financial personnel
  • Project leaders and professionals driving innovation or digital transformation initiatives
 20 Hours

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