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Course Outline

Introduction

  • What constitutes eCommerce fraud?

History of eCommerce Fraud

  • Examining major eCommerce fraud incidents from past decades.
  • Exploring fraud types prevalent in the current landscape.

Types of eCommerce Fraud

  • True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
  • Statistics and real-world examples of eCommerce fraud.

Developing an Anti-Fraud Strategy

Assessing Your Organization's Current Situation

Addressing Key Areas of Fraud Prevention

Authentication

Credit Card Fraud Detection

Fraud Detection Techniques

Managing Recurring Transactions

Fraud Screening

Communicating with the Team and Securing Support for New Measures

Evaluating Results

Adapting to Changing Needs

Summary and Conclusion

Requirements

  • Foundational knowledge of eCommerce and online payment systems.

Target Audience

  • Managers responsible for implementing security policies and controls.
 14 Hours

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