MSP® Foundation & Practitioner Training Course

This instructor-led, live training in Mexico (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This course equips participants with the necessary knowledge to effectively fulfill their responsibilities as a Process Owner. It enables them to articulate their role in terms of process management and provides the education required to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, specifically within the framework of Agile Service Management. Learners will discover how to integrate Scrum practices into Process Owner duties and utilize Agile and Lean principles to establish ‘just enough’ process while continuously aligning process performance with broader business objectives.

This instructor-led, live training in Mexico (online or in-person) is aimed at intermediate-level professionals who wish to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

By the end of this training, participants will be able to:

• Understand ClickUp’s automation capabilities and use cases.
• Create and manage automations to streamline workflows.
• Integrate ClickUp with third-party tools like Slack, Google Drive, and Zapier.
• Set up triggers, conditions, and actions for automated task management.
• Optimize team collaboration through automation and integrations.

This instructor-led, live training in Mexico (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

Upon completing this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in Mexico (online or onsite) is aimed at advanced-level professionals who wish to tailor ClickUp for business operations, enhance process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates for business operations.
• Develop and optimize workflows for process management.
• Implement advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in Mexico (online or onsite) is designed for advanced professionals who aim to use ClickUp to manage large-scale projects, facilitate cross-functional collaboration, and enhance enterprise-wide efficiency.

Upon completing this training, participants will be capable of:

• Deploying ClickUp across the enterprise using proven best practices.
• Organizing workspaces, spaces, and projects to support large teams.
• Utilizing sophisticated reporting tools and dashboards to gain executive-level insights.
• Streamlining workflows through automation and integrating ClickUp with existing enterprise systems.
• Strengthening governance, compliance, and security protocols within ClickUp.

This instructor-led, live training in Mexico (online or on-site) is aimed at beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilize views like List, Board, and Calendar for better organization.
• Apply productivity features such as priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led, live training in Mexico introduces the advanced capabilities of JIRA, including creating and managing various types of JIRA projects, utilizing JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Mexico covers JIRA’s approach to software planning, tracking, and releasing. Participants will walk through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

Upon completing this training, participants will be able to:

Apply Lean principles in construction projects.

Implement the Last Planner System (LPS) to enhance planning reliability.

Integrate Agile, Scrum, and Kanban practices within construction environments.

Identify waste, bottlenecks, and improve workflow on job sites.

Design visual boards and tracking systems tailored to construction projects.

This instructor-led, live training session (Mexico via online or on-site formats) is tailored for intermediate-level business analysts who aim to learn essential business analysis tools and techniques and prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This instructor-led, live training in Mexico (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

Live, instructor-led training in Mexico focused on linking Trello, QuickBooks, and Google Workspace. Participants will learn to automate workflows, integrate WhatsApp API notifications, and deploy security controls. Through hands-on exercises, teams will centralize data to boost operational efficiency.