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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Foundations of structured knowledge management.
- Designing scalable frameworks using SharePoint and Teams.
- Utilizing metadata, versioning controls, and document libraries effectively.
Constructing and Linking SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and document libraries.
- Applying metadata columns, content types, and lookup fields.
- Establishing site hierarchies and facilitating cross-site navigation.
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI.
- Developing real-time dashboards to monitor knowledge assets.
- Creating KPIs and visual reports to derive data-driven insights.
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles.
- Incorporating Teams notifications and adaptive cards into processes.
- Designing multi-step flows for comprehensive document lifecycle management.
Building Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards.
- Defining governance structures, roles, and permission models.
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies.
- Conducting regular audits and metadata refinements.
- Enhancing system performance while minimizing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core principles of knowledge system design.
- Safeguarding consistency and discoverability across all content.
- Driving adoption and engagement through strategic user experience design.
Requirements
- Demonstrated proficiency with core Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Practical experience in knowledge management strategies or content architecture.
Target Audience
- Knowledge managers tasked with building structured information repositories.
- Content strategists focused on developing interconnected knowledge ecosystems.
- IT specialists responsible for managing organizational knowledge within the Microsoft 365 environment.
14 Hours
Testimonials (2)
the trainer's patience,
Agata Halubicka - Sad Rejonowy w Krosnie Odrzanskim
Course - Microsoft Office Excel - poziom średnio zaawansowany
very clear, very good explanation, wishing more teachers would train like this