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 Duration 14 hours

Course Outline

Advanced Concepts in Knowledge Management with Microsoft 365

  • Core principles of structured knowledge management
  • Designing scalable architectures with SharePoint and Teams
  • Utilizing metadata, version control, and document libraries

Constructing and Interlinking SharePoint Knowledge Repositories

  • Building interconnected SharePoint sites and document libraries
  • Applying metadata columns, content types, and lookup fields
  • Establishing site hierarchies and enabling cross-site navigation

Developing Dynamic Dashboards with Power BI

  • Connecting SharePoint and Microsoft Lists data to Power BI
  • Creating real-time dashboards to monitor knowledge assets
  • Designing KPIs and visual reports for data-driven insights

Tailoring Knowledge Workflows via Power Automate

  • Automating approval, review, and publishing procedures
  • Incorporating Teams notifications and adaptive cards
  • Developing multi-step flows for comprehensive document lifecycle management

Building and Managing Collaborative Content Ecosystems

  • Leveraging Teams and OneNote for collaborative knowledge capture
  • Integrating SharePoint pages, Lists, and Planner boards
  • Defining governance structures, roles, and permissions

Maintaining and Refining Knowledge Systems

  • Enforcing data retention, archiving, and compliance standards
  • Conducting periodic audits and metadata updates
  • Enhancing system performance while minimizing content redundancy

Best Practices for Knowledge Management in Microsoft 365

  • Evaluating core design principles for knowledge systems
  • Ensuring consistency and ease of discovery across all content
  • Promoting adoption and engagement through effective user experience design

Requirements

  • Competence in using Microsoft 365 applications (SharePoint, Teams, and OneNote)
  • Background in knowledge management or content strategy

Target Audience

  • Knowledge managers responsible for structuring information repositories
  • Content strategists creating interconnected knowledge ecosystems
  • IT specialists overseeing organizational knowledge within Microsoft 365

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