Impacted Function Point (IFP) Training Course

In this instructor-led, live training held in Mexico, attendees will learn how to enhance an automated test suite using advanced techniques to drive Selenium.

By the end of this training, participants will be able to:

• Resolve complex web application test automation issues with Selenium.
• Apply regular expressions and pattern-based verification techniques.
• Handle exceptions that halt test execution.
• Programmatically search for web objects.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in Mexico (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centered approach to problem-solving that relies on empathy, definition, ideation, prototyping, and testing. This course version emphasizes the Empathize stage, focusing on linking previously identified pain points to the true needs of internal clients and using dynamic, collaborative activities to turn insights into actionable results.

This instructor-led, live training (available online or onsite) is designed for beginner to intermediate-level teams and leaders who want to enhance their empathy skills, strengthen relationships with internal clients, and convert pain points into meaningful opportunities for improvement.

By the end of this training, participants will be able to:

• Use empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable needs.
• Participate in dynamic role plays and simulations to practice client-centered conversations.
• Collaboratively redefine problem statements from the client’s perspective.

Course Format

• Interactive lectures and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centered approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two phases—Empathize and Define—teams gain a deeper understanding of their internal clients and accurately pinpoint the problems that need resolution.

This instructor-led training, available online or onsite, is designed for beginner to intermediate-level teams and leaders looking to strengthen their relationships with internal clients, minimize resistance to change, and enhance operational efficiency through practical and collaborative techniques.

Upon completion of this training, participants will be able to:

• Employ active listening and interviewing strategies to collect valuable insights about internal clients.
• Develop empathy maps to document user needs and pain points.
• Distinguish between actual root causes and perceived issues using tools such as the 5 Whys and problem trees.
• Formulate clear, actionable problem statements (POVs) to direct the solution development process.

Course Format

• Interactive lectures and discussions.
• Hands-on exercises and role-playing activities.
• Group workshops and plenary feedback sessions.

Customization Options

• To request a customized version tailored to a specific internal process (such as procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in Mexico (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This live, instructor-led training in Mexico (online or in-person) is designed for beginner to intermediate-level professionals who want to understand and apply Design Thinking methodologies to drive innovation and improve business solutions.

Upon completing this training, participants will be capable of:

• Grasping the fundamental principles of Design Thinking and its impact on innovation.
• Applying the five stages of Design Thinking to tackle problems.
• Employing ideation techniques and tools to stimulate creativity.
• Executing Design Thinking strategies to optimize processes and boost efficiency.

This instructor-led, live training in Mexico (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) process comprises five distinct stages: empathizing, defining the problem, ideating, prototyping, and testing.

In today’s increasingly complex landscape, we encounter challenges that demand specialized approaches. Design Thinking offers a robust framework for navigating these complexities. By mastering Design Thinking, professionals can effectively tackle intricate problems, improve communication, persuade more efficiently, enhance business outcomes, and elevate both organizational dynamics and individual performance.

• Understanding DT: Learning from users and the problem at hand, identifying patterns, developing models (including model drift), testing these models, evaluating outcomes, and re-engineering solutions.
• Connecting DT with innovation and entrepreneurship.
• DT methodologies and tools: personas, stakeholder maps, customer journey maps, service blueprints, and business model innovation.
• Practical applications of DT: fostering a design mindset, driving disruptive innovation, utilizing iterative approaches and agile estimation techniques, sharpening critical thinking and problem-solving skills, enhancing teamwork, building leadership readiness, refining communication abilities, cultivating technological fluency, promoting forward-thinking, developing intercultural and ethical competencies, boosting emotional intelligence and self-awareness, mastering negotiation skills, and resolving conflicts.

Objectives:

• To grasp the fundamental principles and subtleties of DT.
• To explore core concepts, influencing factors, theories, types, and models within DT.
• To engage in experimentation, hands-on experience, and practical application of DT.

Delivery Format:

This is a 1-day (4-hour) training course structured as follows:

• Lectures (40%): Presentation of theories, concepts, models, and interactive discussions.
• Group exercises (30%): Activities focusing on group dynamics, games, group discussions, and simulated conflict resolution.
• Individual activities (15%): Tasks involving writing, designing, and peer feedback.
• Additional resources (15%): Videos and reading materials.

Note: Due to the interactive nature of this course, a minimum group size of 3 participants is required.

This instructor-led, live training in Mexico (online or onsite) is aimed at software testers who wish to use Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and observe an API using a version control system.
• Generate dynamic data in a request.
• Document and organize tests in collections for team revision.

This instructor-led, live training in Mexico (online or onsite) is aimed at developers and testers who wish to perform test automation using C# and Selenium.

By the end of this training, participants will be able to:

• Install and configure Selenium WebDriver.
• Write tests using Selenium, C#, and Nunit with Visual Studio IDE.
• Run C# Selenium test automation.

This instructor-led, live training in Mexico (online or onsite) introduces participants to automated testing with Selenium WebDriver and C# in Visual Studio. If you do not have C# programming experience or wish to brush up on C#, please check out the course: C# for Automation Test Engineers.

This course offers comprehensive training on managing testing initiatives by leveraging the Selenium test suite and implementing continuous testing through Jenkins.

Intended Audience:

• Software test engineers
• Software developers engaged in agile development
• Release managers
• QA engineers

Upon completing the Selenium training, participants will be able to:

• Effectively apply the Selenium test suite in real-world projects
• Conduct cross-browser testing using Selenium
• Distribute tests via Selenium Grid
• Execute regression tests with Selenium within Jenkins
• Generate test reports and periodic summaries using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With Selenium 4, users gain access to enhanced WebDriver APIs, native relative locators, and improved grid support. Python complements this by offering simplicity and robust integration with testing frameworks such as Pytest, making it an excellent choice for developing scalable and maintainable test automation suites.

This instructor-led, live training (available online or onsite) targets beginner to intermediate testers and developers who want to leverage Selenium with Python to automate web application testing in real-world scenarios.

Upon completing this training, participants will be able to:

• Install and configure Selenium with Python in a test environment.
• Develop robust test automation scripts using Selenium WebDriver and Pytest.
• Implement the Page Object Model (POM) to create maintainable test frameworks.
• Execute tests across multiple browsers using Selenium Grid.
• Integrate automated tests into CI/CD pipelines.
• Troubleshoot common issues and apply best practices for stable automation.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and hands-on practice.
• Practical implementation within a live-lab environment.

Customization Options

• To request customized training for this course, please contact us to arrange it.

This course offers comprehensive training for managing testing initiatives, providing practical experience in web application testing, functional test automation, and cross-browser test automation utilizing the Selenium test suite.

The primary audience for this course includes software test engineers and manual testers.

After completing the training, participants will be equipped to effectively utilize Selenium WebDriver in real-world project scenarios.

Through this instructor-led live training held in Mexico, participants will learn how to utilize TestComplete's features, including its test object model, checkpoints, name mapping, and user interface, to conduct automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record, and execute functional tests.
• Build a scalable and maintainable test framework.
• Set up checkpoints, adapt tests for various devices, and analyze test outcomes.
• Utilize TestComplete's script extensions.