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Duration 14 hours
Course Outline
Exploring Warranty Structures in Maximo
- Core warranty concepts and term definitions
- Warranty coverage at the asset and item level
- Aligning warranties with maintenance workflows
Setting Up Warranty Entitlements
- Establishing entitlement rules
- Linking warranties to assets and components
- Controlling dates, limits, and conditions
Managing Warranty Claims
- Generating warranty claims from work orders
- Handling routing, approvals, and documentation
- Tracking claim status and progress
Monitoring Vendor Responses
- Recording vendor communications
- Managing approvals, rejections, and adjustments
- Incorporating vendor feedback into maintenance strategies
Connecting Assets to Warranty Data
- Linking warranty records to asset hierarchies
- Managing replaced parts and component swaps
- Maintaining accuracy across asset records
Integrating Procurement and CM
- Connecting warranty details to purchasing activities
- Aligning change management with warranty implications
- Sustaining data continuity between procurement and maintenance
Handling Exceptions and Edge Cases
- Managing expired or voided warranties
- Addressing partial claims or coverage disputes
- Resolving entitlement mismatches
Practical Warranty Scenarios
- Processing comprehensive warranty claims from start to finish
- Simulating vendor interactions and follow-up actions
- Applying warranty rules to real-world maintenance cases
Conclusion and Recommendations
Requirements
- A solid grasp of asset management lifecycles
- Practical experience with maintenance or procurement processes
- Basic proficiency in navigating Maximo
Target Audience
- Warranty administrators
- Engineering support staff
- Maintenance and reliability coordinators
Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
