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Duration 7 hours
Course Outline
Level: Intermediate to Advanced
Format: 80% hands-on practice / 20% facilitated guidance
Tools Utilized: Miro / Jamboard or physical whiteboards, Excel / Lucidchart / your preferred BA tools
1. Reframing Roles: Business Analysis in Agile & Product Teams
- Re-evaluate Business Analysis as a strategic enabler that extends beyond simple requirements documentation
- Exercise: Team Mapping — determine your role within the product/team lifecycle, identify key customers/users, and pinpoint alignment gaps or blockers
- Deliverable: A personalized “Business Analysis Position Map”
2. Data-Driven Decision Making with BA Techniques
- Analyze and interpret complex, raw user research data
- Hands-on session: Drafting problem or opportunity hypothesis statements
- Introduction to key techniques: Pareto Analysis (80/20 rule), Root Cause Analysis (Fishbone / 5 Whys), Decision Matrix, and Hypothesis Writing
3. Process Optimization Simulation
- Collaborative mini-project: Redesigning a customer business process based on real-world challenges
- Application of tools: SIPOC (Suppliers, Inputs, Process, Outputs, Customers) and User Story Mapping
- Teams present “before & after” visualizations for peer review and iterative refinement
4. Advanced Elicitation in Complex Environments
- Enhance skills in crafting user stories and acceptance criteria, mapping complex stakeholders, prioritizing competing needs, and applying roadmap techniques (Now/Next/Later)
- Roleplay activity: Extracting detailed user stories from story maps
5. Translating Strategy into Action: OKRs & Beyond
- Scenario-based team sprint centered on the objective to “innovate faster”
- Teams define the Objective, three Key Results, and a corresponding Business Analysis action plan
- Presentations followed by structured peer feedback
6. Wrap-up & Templates Toolkit
- Access a comprehensive BA toolkit featuring templates for stakeholder mapping, story mapping, prioritization, and more
- Collect and discuss key insights and takeaways from participants
Requirements
Prerequisites:
- A foundational grasp of business analysis core concepts and terminology
- Working knowledge of user stories and basic stakeholder communication
- Proficiency with digital collaboration platforms such as Miro, Jamboard, Excel, or comparable tools
- An analytical disposition with a desire to refine problem-solving and decision-making capabilities
Target Audience:
- Business Analysts
- Product Owners/Managers
- User Researchers
Testimonials (2)
The trainer shared his knowledge and led great atmosphere.
Agnieszka Dubanska - Narodowy Fundusz Zdrowia
Course - Modelowanie procesów biznesowych z wykorzystaniem UML i BPMN
the lessons