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Course Outline

1. GUIDING PRINCIPLES

Explore the foundational principles of user-centered design.

Examine ISO9241 as a critical standard in the field of usability.

Distinguish clearly between usability and user experience.

Accurately identify and articulate user needs and goals.

2. USER RESEARCH

Outline the essential components of the user research process.

Formulate effective strategies for interviewing target audiences.

Differentiate between raw observation and analytical interpretation.

Collect and analyze high-quality user data.

Establish robust research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Recognize the potential users of a given product or system.

Develop product personas and interpret their underlying needs.

Elucidate Hick’s Law, explaining the relationship between the number of UI options and cognitive load.

Identify and manage the key elements of user stories.

4. MEASURING USABILITY

Define usability through the lenses of effectiveness, efficiency, and satisfaction.

Leverage behavioral data to pinpoint design strengths and weaknesses.

Apply A/B testing methods to select the optimal design alternative.

Explain the strategic value of iterative design.

5. INFORMATION ARCHITECTURE

Transform unstructured information into a coherent experience.

Establish a logical flow between the user and the product or service.

Systematically organize, structure, and label content, functions, and features.

Compare implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Articulate various user interface design patterns with confidence.

Select the appropriate interactive controls for UI design.

Define the concept of progressive disclosure.

Distinguish between interaction design and information architecture.

Emphasize the role of consistency in user interface design.

7. VISUAL DESIGN

Design user interfaces that leverage universal principles of visual design.

Critique page layouts to identify effective and ineffective designs.

Select the correct interactive controls within a UI design.

Enhance research insights by employing eye-tracking methodologies.

8. INTERFACE PROTOTYPING

Evaluate different prototyping types, such as paper versus digital.

Distinguish between prototypes and sketches.

Explore multiple design solutions before committing to a specific approach.

Practice creating paper prototypes.

9. USABILITY EVALUATION

Review Jakob Nielsen’s usability heuristics and related principles.

Identify the various types of usability evaluation.

Document data collected during usability assessments.

Assess system usability by applying established heuristics.

Requirements

No prior specific requirements are necessary to enroll in this course.

 28 Hours

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