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Duration 14 hours
Course Outline
Getting Started with OpenUEM
- A comprehensive view of endpoint management and the capabilities of OpenUEM
- Grasping the concepts of endpoint lifecycle and management strategies
- Establishing the lab environment and preparing test infrastructure
Setting Up and Configuring OpenUEM
- Installing the core server components of OpenUEM
- Distributing agents to Windows, macOS, and Linux systems
- Adjusting network parameters and security protocols
Onboarding and Structuring Endpoints
- Registering new endpoints within the OpenUEM dashboard
- Organizing devices into logical groups for streamlined management
- Assigning specific roles and access permissions to administrative users
Core Device Administration
- Pushing software applications and updates to registered devices
- Implementing compliance policies and organizational standards
- Observing device performance and user activity logs
Managing Patches and Automation
- Automating the scheduling of updates and patch distribution
- Verifying and testing the impact of software deployments
- Applying industry best practices for endpoint security and regulatory compliance
Analytics and Issue Resolution
- Creating detailed reports on device status and operational activity
- Diagnosing and resolving frequent endpoint challenges
- Setting up monitoring alerts to enable proactive management strategies
Capstone Project and Practical Application
- Comprehensive lab exercise: onboarding devices, pushing updates, and supervising endpoints
- Scenario-driven tasks to consolidate acquired skills
- Critical analysis and group discussion of lab outcomes
Recap and Future Pathways
Requirements
- A solid grasp of fundamental IT support principles
- Practical experience with various endpoint devices and operating systems
- Basic knowledge of networking protocols and device configuration
Target Learners
- IT support technicians
- Technical helpdesk specialists
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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