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Course Outline

Introduction to Learning Management Systems

  • Understanding what an LMS is and its role in driving organizational learning.
  • Comparing cloud-hosted, self-hosted, and SaaS LMS solutions.
  • Key features and integration capabilities with HR and operations systems.
  • Exercise: evaluating an existing LMS or comparing popular platforms.

LMS Setup and Deployment

  • Planning the LMS deployment: defining scope, users, and business objectives.
  • Initial configuration: branding, language, navigation, and notification settings.
  • Integrating the LMS with Single Sign-On (SSO), directories, and video conferencing tools.
  • Hands-on lab: performing a fresh LMS instance setup and first-login walkthrough.

User and Role Management

  • Adding users individually or via bulk import (CSV, API, directory sync).
  • Defining roles: learner, instructor, manager, administrator, auditor.
  • Organizing users into departments, teams, and region-based cohorts.
  • Establishing enrollment rules, access windows, and self-registration policies.
  • Exercise: configuring a multi-role, multi-department user structure.

Course and Content Creation

  • Structuring courses, lessons, topics, and learning paths.
  • Uploading and embedding multimedia content: video, PDF, SCORM, and H5P.
  • Building interactive elements: quizzes, assignments, forums, and surveys.
  • Reusing content across courses and managing versioning.
  • Hands-on lab: creating a complete course module from scratch.

Tracking and Reporting

  • Monitoring enrollment status, completion rates, and time-on-task metrics.
  • Building custom reports with filters for departments, roles, and time periods.
  • Setting up automated report delivery and alerts for managers.
  • Exporting data to spreadsheets and BI tools for deeper analysis.
  • Exercise: designing a progress dashboard for store or operations managers.

LMS Administration Best Practices

  • Content governance: review cycles, access expiration, and archival policies.
  • Security and privacy: data protection, backup schedules, and audit trails.
  • Scalability: managing growing content libraries and user bases.
  • User engagement strategies: notifications, gamification, and feedback loops.
  • Facilitating communication between administrators and instructors for continuous improvement.

Certification Preparation and Assessment Workflows

  • Designing certification programs with prerequisites and sequential requirements.
  • Creating graded assessments: pass thresholds, retakes, and proctoring considerations.
  • Issuing digital certificates and badge-based credentialing.
  • Mapping certification tracks to organizational compliance and career progression.
  • Hands-on lab: configuring a full certification pathway and issuing a test certificate.

Practical Workshop: Running a Real Training Program in the LMS

  • End-to-end setup of a department-specific training rollout.
  • Testing learner experience, instructor tools, and manager views.
  • Troubleshooting common content upload, enrollment, and reporting issues.
  • Action planning: defining a roadmap for LMS adoption and content migration.

Requirements

  • Understanding of basic IT concepts and web-based systems.
  • Familiarity with digital content and online communication tools.

Audience

  • Training coordinators and instructional designers.
  • HR and Learning & Development administrators.
  • IT staff supporting training platforms.
  • Managers and team leads responsible for onboarding and upskilling programs.
 21 Hours

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