Introduction to Artificial Intelligence for Non-technical users Training Course

Agentic AI for Business Automation is an interactive course that empowers participants to design, integrate, and scale AI-driven agents for real-world business processes. This training focuses on identifying automation opportunities, integrating tools, and building practical use cases across customer service, supply chain, and marketing workflows.

This instructor-led, live training (available online or onsite) is aimed at intermediate-level professionals who wish to implement AI-powered automation using no-code, low-code, and Python-based approaches.

By the end of this training, participants will be able to:

• Identify key areas where agentic AI can drive process efficiency and innovation.
• Map workflows suitable for AI agent integration.
• Implement automation through APIs and orchestration tools.
• Integrate AI models into real business scenarios with measurable impact.
• Develop governance and monitoring structures for AI-driven operations.

Format of the Course

• Interactive lectures and practical demonstrations.
• Hands-on exercises and guided projects.
• Live implementation in a sandbox automation environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Mexico (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Understand the technical foundations of Transformers, LLMs, and SLMs.
• Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

This instructor-led, live training in Mexico (online or in-person) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it—using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create just one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

Artificial Intelligence (AI) for Corporate Professionals is an introductory course that explores how AI can be safely and effectively applied across departments within the corporate environment to boost productivity, enhance communication, and streamline operations.

This instructor-led, live training (online or onsite) is aimed at non-technical corporate professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to improve their everyday workflows.

By the end of this training, participants will be able to:

• Understand AI fundamentals, risks, and ethical considerations.
• Apply AI to automate tasks and assist with communication and research.
• Create structured prompts tailored to real-world administrative tasks.
• Plan for safe, scalable adoption of AI tools within their teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of AI tools in corporate scenarios.
• Guided exercises focused on process improvement and communication.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Mexico (online or onsite) is designed for beginner to intermediate professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in Mexico (online or onsite) is aimed at beginner-level administrative operatives who wish to have a basic understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the basics of Artificial Intelligence (AI).
• Learn how AI can be integrated into daily administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.

This course on Strategic AI Implementation for Operational Excellence elevates your team beyond rudimentary chatbot functions. It explores advanced prompt engineering, enterprise data security protocols, and department-specific automation tailored to Legal, Procurement, and Quality Management workflows. Participants will navigate through automated contract analysis, vendor comparison frameworks, SOP drafting tools, and structured prompting techniques designed for complex corporate document processing. The program equips Legal, Procurement, and Quality Management teams with proven frameworks for integrating large language models into daily operations, transforming generic AI tools into specialized assistants that enhance document analysis, streamline procurement decisions, and uphold quality compliance standards in professional settings.

In the rapidly evolving Financial Services Industry (FSI), integrating AI productivity tools has transitioned from an optional advantage to a fundamental necessity for maintaining operational competitiveness. This program is designed to foster organization-wide AI literacy, empowering employees in claims, underwriting, actuarial sciences, strategy, and operations with secure, structured methods for prompt engineering and automation.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and practical application.
• Hands-on implementation within a live-lab environment.

Customization Options

• For customized training on this course, please contact us to make arrangements.

This instructor-led, live training in Mexico (online or onsite) targets developers and AI enthusiasts with intermediate to advanced skills who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is reshaping the way we work, from automating repetitive tasks to enhancing collaboration and decision-making. Tools like ChatGPT and Microsoft Copilot enable teams to generate content, analyze data, and streamline communication, but they must be used with awareness of data privacy, security, and ethical guidelines.

This instructor-led, live training (online or onsite) is aimed at beginner-level professionals and managers who wish to understand AI fundamentals and apply AI tools safely and effectively in their daily operations.

By the end of this training, participants will be able to:

• Understand AI fundamentals and workplace applications.
• Use ChatGPT and Copilot to improve productivity and collaboration.
• Apply AI tools responsibly with awareness of data privacy and ethics.
• Recognize opportunities to automate repetitive tasks with AI.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises using real-world business scenarios.
• Guided practice with ChatGPT, Copilot, and automation prompts.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This live, instructor-led training in Mexico, offered both online and onsite, is tailored for senior managers and department heads who aim to acquire the expertise and strategic roadmap required to initiate AI implementation within their respective teams and business areas.

This instructor-led, live training in Mexico (online or onsite) is aimed at IT support professionals who wish to use AI tools and automation platforms to streamline support processes, standardize responses, and reduce manual documentation effort.

Artificial Intelligence (AI) is a fast-growing field offering tools and systems that automate tasks, analyze data, and boost decision-making across all business operations.

This instructor-led, live training (available online or on-site) is designed for non-technical professionals who want to understand what AI is, how it works, and how it can boost productivity across different company departments.

By the end of this training, participants will be able to:

• Grasp the fundamental concepts and capabilities of AI.
• Identify how AI is reshaping various business areas.
• Spot AI tools that can enhance daily workflows.
• Implement simple AI-driven processes to improve decision-making and efficiency.

Course Format

• Interactive lectures and discussions.
• Hands-on demonstrations using AI tools.
• Scenario-based exercises and exploration of real-world use cases.

Customization Options

• To request customized training for this course, please contact us to arrange a session.

Learning Objectives

Core Tools and Features
Participants will become proficient with Canva’s essential tools, including text addition and formatting, as well as working with images and graphics—the fundamental elements for creating clear and visually appealing designs.

Developing Your First Project
Through a hands-on session, participants will build their initial project, learning to select templates, customize colors and typography, and personalize designs by incorporating their own elements.

Advanced Design Methods
Participants will explore advanced functionalities to produce professional and distinctive projects, such as using gradients, infographics, diagrams, and photo editing techniques like filters, cropping, and color correction.

Integrating AI in Canva
Participants will discover how to utilize AI tools to automate tasks, generate text and graphics, and streamline the design workflow, thereby enhancing both efficiency and output quality.

ChatGPT and Microsoft 365 Copilot are artificial intelligence-driven tools built to boost productivity and communication by automating tasks, generating intelligent content, and optimizing workflows.

This live, instructor-led training (available online or on-site) targets intermediate-level professionals looking to harness the combined power of ChatGPT and Microsoft 365 Copilot to automate document creation, enhance communication, and make better data-driven decisions.

Upon completion of this training, participants will be able to:

• Utilize ChatGPT to automate drafting, summarization, and idea generation tasks.
• Apply advanced prompting techniques to achieve higher-quality AI outputs.
• Leverage Microsoft 365 Copilot within Excel, PowerPoint, and Outlook to analyze data and streamline communication.
• Integrate Copilot into enterprise workflows to enhance collaboration and process automation.

Format of the Course

• Interactive lectures and live demonstrations.
• Hands-on exercises and real-world case studies.
• Practical application within the Microsoft 365 environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange a session.