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Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Key definitions and practical examples
- Varieties of AI: Ranging from automation to machine learning
- The impact of AI on business operations
AI and Business Process Automation
- How AI facilitates digital transformation
- AI applications in accounting, HR, procurement, and customer service
- Comprehending process automation and intelligent workflows
Discovering AI Tools for Administrative Tasks
- Overview of prevalent AI-based tools (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Live demonstrations of accessible AI tools
AI in Data Management and Decision-Making
- AI and data: How intelligent systems process information
- Enhancing decision-making through AI-driven insights
- Understanding data privacy and ethical AI usage
Integrating AI into ERP and Automation Systems
- How AI augments ERP functionality
- Examples of AI integration within procurement, finance, and HR modules
- Preparing for AI-driven digital transformation
Practical Application
- Employing AI-powered office tools for routine tasks
- Automating simple workflows using available platforms
- Group activities: Identifying automation potential in the workplace
Best Practices and the Future of AI in Business
- Cultivating an environment of digital innovation
- Ethical considerations and responsible AI usage
- Adapting to AI-driven changes in the workforce
Conclusion and Next Steps
Requirements
- Foundational computer literacy
- Proficiency with standard office software (e.g., Excel, Word, email clients)
- A genuine interest in exploring how AI enables business process automation
Target Audience
- Administrative personnel from all departments
- Managers and team leads
- Professionals eager to comprehend the role of AI in everyday business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation