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Course Outline

Enterprise AI Agents with Tencent ADP

  • Understanding what enterprise AI agents are and how they drive business value
  • Tencent ADP features supporting agent development, knowledge integration, and workflow automation
  • Distinguishing between agent-based solutions and basic chat applications
  • Identifying common enterprise use cases and deployment considerations

Designing Agents for Business Processes

  • Defining agent roles, boundaries, inputs, and expected outputs
  • Selecting between single-agent and multi-agent architectures
  • Structuring prompts, tools, and business rules effectively
  • Planning for escalation, human review, and system reliability

Developing RAG and Knowledge Workflows

  • Core RAG concepts for providing grounded answers and accessing enterprise knowledge
  • Preparing documents, policies, and internal content for retrieval
  • Designing retrieval flows and patterns for response grounding
  • Testing and iteratively improving answer quality

Orchestrating Workflows and Integrations

  • Mapping business processes into agent-driven workflows
  • Connecting agents to APIs, internal services, and enterprise systems
  • Managing decisions, approvals, retries, and fallback mechanisms
  • Coordinating handoffs between workflow steps and specialized agents

Implementing Operational Guardrails

  • Establishing guardrails for security, privacy, compliance, and policy adherence
  • Mitigating risks associated with unsafe output, prompt injection, and data exposure
  • Incorporating approval checkpoints, audit trails, and access controls
  • Designing safe response patterns for high-impact business scenarios

Monitoring, Evaluation, and Continuous Improvement

  • Tracking metrics for quality, latency, cost, and workflow success
  • Testing agent behavior across realistic business scenarios
  • Troubleshooting common issues in RAG, workflows, and orchestration
  • Formulating an implementation plan for pilot and production adoption

Requirements

  • A foundational understanding of generative AI concepts and typical enterprise AI applications
  • Experience interacting with APIs, web applications, or cloud-based platforms
  • Basic proficiency in programming, integration, or solution design

Target Audience

  • Solution architects and technical leads
  • AI engineers, application developers, and automation specialists
  • Product managers and innovation teams driving enterprise AI initiatives
 14 Hours

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