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 Duration 14 hours

Course Outline

Introduction to Enterprise AIOps Platforms

  • Evolution of enterprise observability and AIOps
  • Role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem
  • Capability comparison: strengths, integrations, and specific use cases

Implementing AIOps with Splunk

  • Collecting metrics, logs, and events from various sources
  • Developing searches, dashboards, and alerts for real-time visibility
  • Leveraging Splunk ITSI for anomaly detection and service health assessment

Operational Intelligence with Moogsoft

  • Architecture and deployment strategies for Moogsoft AIOps
  • Reducing noise, deduplicating, and correlating alerts
  • Automating and enriching incident workflows

Comprehensive Observability with Dynatrace

  • Deploying OneAgent and auto-discovering services
  • Utilizing Davis AI for root cause analysis and predictive alerting
  • Cloud-native monitoring, SLO management, and service flow analysis

Unifying Splunk, Moogsoft, and Dynatrace

  • Cross-platform data integration and API utilization
  • Establishing unified incident management and escalation protocols
  • Consolidating insights through centralized dashboards and alert pipelines

Building Scalable AIOps Workflows

  • Executing self-healing automation across integrated toolchains
  • Setting KPIs and generating performance reports for AIOps
  • Ensuring governance, access control, and audit compliance

Case Studies and Enterprise Scenarios

  • Practical examples from the finance, telecom, and retail sectors
  • Assessing the ROI of AIOps implementation
  • Planning phased rollouts and managing organizational change

Conclusion and Future Actions

Requirements

  • Practical experience with IT operations or monitoring platforms
  • Familiarity with enterprise observability workflows
  • Foundational knowledge of alerting, metrics, and logs

Target Audience

  • IT managers overseeing service reliability
  • Enterprise monitoring and observability teams
  • Operations architects and infrastructure leaders

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