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 Duration 14 hours

Course Outline

Core Concepts, Social Engineering, and the Work Environment

Essential Cybersecurity for Employees

  • Understanding threats: Defining cybersecurity and explaining why every employee plays a critical role.

  • Digital hygiene and credential management: Crafting robust passwords, utilizing password managers, and enforcing unique credentials per service.

  • Clear desk and clear screen protocols: Maintaining physical information security within office spaces.

Phishing and Social Engineering – Spotting Threats

  • The psychology behind attacks: Exploring social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Deconstructing phishing: Techniques for analyzing message headers, obscured links, and malicious attachments (using authentic case examples).

  • Alternative attack vectors: Recognizing vishing (voice phishing) and smishing (SMS phishing).

Securing Remote and Mobile Work

  • Network security: Understanding the risks of public Wi-Fi (in cafes or transit) and correctly implementing VPNs.

  • Device safeguards: Utilizing disk encryption, screen locks, and avoiding unauthorized USB drives.

  • BYOD policy: Guidelines for using personal smartphones for business and maintaining data separation.


Tools, Regulations, and Incident Response

Cybersecurity within the Microsoft 365 Ecosystem

  • Authentication and verification: Practical use of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Safe data sharing: Managing permissions in OneDrive and SharePoint to prevent unintended "anyone with the link" access.

  • Secure collaboration: Best practices for using Microsoft Teams, including managing external guests and shared files.

Personal Data Protection and GDPR Application

  • Data classification: Distinguishing between public, confidential, sensitive, and personal information.

  • GDPR in daily operations: Avoiding common pitfalls that lead to data breaches, such as misdirected emails or improper BCC usage.

  • Data lifecycle management: Protocols for secure third-party transfers and permanent document deletion.

Managing Security Incidents

  • Recognizing incidents: Identifying breaches such as lost devices, ransomware infections, or accidental phishing link clicks.

  • Escalation procedures: Determining who to notify and the required timelines (roles of IT Helpdesk, Security Officer, and DPO).

  • Immediate response principles: Isolating affected devices, maintaining composure, and prohibiting unauthorized troubleshooting or evidence removal.

Requirements

  • Foundational proficiency with computers and web browsers.

  • Routine engagement with standard office workflows, including email, messaging platforms, and document management.

  • No specialized IT background is necessary, as all technical concepts are presented through the perspective of business impact and everyday operations.

Target Audience

  • Office, administrative, and mid-level management personnel across all departments.
  • Especially beneficial for hybrid and fully remote team members.
  • Regular users of the Microsoft 365 ecosystem.

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