Course Outline
Basics, Social Engineering, and the Workplace
Module 1: Employee Cybersecurity Fundamentals
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Understanding threats: A definition of cybersecurity and the critical role of every employee.
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Digital hygiene and password management: Crafting strong passwords, leveraging password managers, and adhering to the "unique password per service" standard.
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Clear desk and clear screen protocols: Ensuring physical information security within office spaces.
Module 2: Phishing and Social Engineering – Spotting the Threats
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The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Deconstructing phishing: Analyzing message headers, hidden links, and malicious attachments using real-world examples.
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Additional attack vectors: Recognizing Vishing (voice-based phishing) and Smishing (SMS-based phishing).
Module 3: Secure Remote and Mobile Operations
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Network safety: The risks of public Wi-Fi (cafes, transit) and correct VPN usage.
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Device security: Implementing disk encryption, screen locks, and avoiding unknown USB drives.
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BYOD policies: Guidelines for using personal devices for business and maintaining data separation.
Tools, Regulations, and Incident Management
Module 4: Cybersecurity within Microsoft 365
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Authentication: Practical implementation of Multi-Factor Authentication (MFA/2FA) for account access.
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Secure data exchange: Managing permissions in OneDrive and SharePoint (avoiding "anyone with the link" access).
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Collaboration: Secure practices in Microsoft Teams, including managing external guests and shared files.
Module 5: Personal Data Protection and GDPR Application
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Data classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily tasks: Avoiding common errors that lead to data breaches (e.g., misdirected emails, not using BCC).
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Data handling: Best practices for securely transferring information to third parties and permanently disposing of documents.
Module 6: Managing Security Incidents
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Recognizing incidents: Identifying breaches such as lost devices, ransomware, or accidental phishing clicks.
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Reporting workflow: Knowing whom to contact and the required timeframes (roles of IT Helpdesk, Security Officer, and Data Protection Officer).
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Immediate response rules: Isolating affected devices, staying calm, and strictly avoiding improvised fixes or evidence deletion.
Requirements
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Basic proficiency with computers and web browsers.
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Routine experience with standard office tools, such as e-mail, messaging apps, and document editing software.
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No specialized IT background is necessary—technical concepts are presented through the perspective of business value and daily operations.
Target Audience
- Office and administrative staff, as well as mid-level management, from any department.
- Highly recommended for hybrid or fully remote employees.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
