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Course Outline
Module 1: AI Foundations in Today's Office
- Overview of Large Language Models (LLMs) and their application in administrative contexts
- Core concepts of prompt engineering for productivity enhancement
- Ethical considerations and data privacy best practices for workplace AI use
- Tour of the ChatGPT interface and its essential features
Module 2: Information Handling and Summarization
- Generating concise summaries and syntheses from lengthy documents, reports, and articles
- Converting transcripts into structured meeting minutes
- Leveraging ChatGPT for data structuring and categorization
- Identifying key insights and conducting sentiment analysis on written content
Module 3: AI-Enhanced Communication and Writing
- Streamlining email workflows (standard responses, follow-ups, and invitations)
- Drafting formal letters, internal notices, and memos
- Structuring presentations and speeches for effective delivery
- Refining grammar and tone to elevate professional communication standards
Module 4: Strategic Planning, Organization, and Automation
- Project management: Formulating action plans, timelines, and role assignments
- Schedule management: Establishing calendars and setting meeting reminders
- Developing task lists and establishing activity priorities
- Automating recurring duties: Email triage, periodic report creation, and document organization
- Applying AI to facilitate problem-solving and informed decision-making
Module 5: Applied Scenarios and Practice
- Workshop: Developing a comprehensive project plan from the ground up using ChatGPT
- Practical exercise: Condensing a financial report and composing a corresponding executive email
- Simulation: Coordinating a meeting session and documenting the outcomes
- Designing personalized templates for everyday operational use
Conclusion and Future Steps
Requirements
- No existing knowledge of artificial intelligence is necessary to participate.
- A foundational grasp of administrative duties and information management is recommended.
Intended Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to elevate productivity and efficiency in office management roles
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
