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Course Outline
Introduction to AI in Human Resources
- An overview of AI capabilities relevant to HR, including LLMs, automation, and data analytics
- Identification of common HR use cases and their impact on operations
- Strategies for assessing organizational readiness and defining the scope for AI pilots
Responsible AI, Data Privacy, and Compliance in HR
- Core principles of data privacy and the proper handling of personal information in HR contexts
- Addressing bias, ensuring fairness, and navigating legal requirements in recruitment and performance assessments
- Establishing governance frameworks, approval processes, and documentation standards for HR AI projects
Applied Prompt Engineering and Generative Workflows for HR
- Developing prompts for creating job descriptions, candidate screening summaries, and offer letters
- Utilizing templates and prompt patterns for HR communications and policy drafting
- Techniques for prompt refinement, validation, and implementing human-in-the-loop review processes
Automation and Process Architecture
- Architecting end-to-end workflows that combine LLMs, spreadsheets, and HR Information Systems (HRIS)
- Automating repetitive administrative tasks, such as scheduling interviews, managing FAQ responses, and tracking onboarding checklists
- An overview of integration patterns with APIs and low-code development tools
People Analytics and AI-Enhanced Decision Support
- Leveraging AI for workforce analysis, including attrition forecasting, skills gap identification, and personalized learning recommendations
- Interpreting model outputs and effectively communicating insights to key stakeholders
- Defining KPIs and calculating the Return on Investment (ROI) for AI initiatives within HR
Change Management and Implementation Strategy
- Forming cross-functional teams and developing strategies for stakeholder engagement
- Planning pilot phases, rollout timelines, and training programs for HR teams
- Operational best practices, including monitoring, maintenance, and continuous improvement cycles
Practical Workshop: Developing an AI-Enabled HR Solution
- Group exercise: defining a target problem, designing a solution, and constructing prompts and workflows
- Presenting solutions with peer review focused on ethical and operational feasibility
- Identifying next steps and utilizing templates for pilot implementation
Recap and Future Actions
Requirements
- Foundational knowledge of HR operations and standard terminology
- Proficiency with spreadsheet software and web-based applications
- A strong interest in the practical and ethically conscious application of AI in HR
Target Audience
- HR managers and HR business partners
- Specialists in talent acquisition and people operations
- HR analysts and professionals in people analytics
14 Hours