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 Duration 14 hours

Course Outline

Introduction to AI in HR

  • Overview of AI capabilities relevant to HR: LLMs, automation, and analytics
  • Common HR use cases and areas of impact
  • Evaluating readiness and defining the scope for AI pilots

Responsible AI, Privacy, and Compliance in HR

  • Data privacy principles and handling personal data within HR
  • Bias, fairness, and legal implications in recruitment and performance evaluation
  • Governance, approval processes, and documentation for HR AI projects

Practical Prompting and Generative Workflows for HR

  • Crafting prompts for job descriptions, candidate screening summaries, and offer letters
  • Templates and prompt structures for HR communications and policy drafting
  • Prompt refinement, validation, and implementing human-in-the-loop controls

Automation and Process Design

  • Designing end-to-end workflows that integrate LLMs, spreadsheets, and HRIS
  • Automating routine tasks: interview scheduling, FAQ responses, and onboarding checklists
  • Integration patterns with APIs and low-code platforms (overview)

People Analytics and AI-Driven Decision Support

  • Leveraging AI for workforce analytics: attrition forecasting, skills gap analysis, and learning recommendations
  • Interpreting model outputs and communicating insights to stakeholders
  • Defining KPIs and measuring ROI for AI initiatives in HR

Change Management and Implementation Roadmap

  • Building cross-functional teams and strategies for stakeholder engagement
  • Pilot planning, phased rollout, and team training
  • Operational considerations: monitoring, maintenance, and continuous improvement

Hands-on Workshop: Designing an AI-Enabled HR Use Case

  • Group activity: Select a business challenge, design a solution, and develop prompts/workflows
  • Presentations and peer review with feedback on ethical and operational aspects
  • Next steps and templates for pilot implementation

Summary and Next Steps

Requirements

  • Familiarity with fundamental HR processes and terminology
  • Proficiency with spreadsheets and web-based applications
  • Interest in the ethical and practical application of AI in HR

Target Audience

  • HR Managers and HR Business Partners
  • Talent Acquisition and People Operations Specialists
  • HR Analysts and People Analytics Practitioners

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