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Course Outline

Introduction to AI in Human Resources

  • An overview of AI capabilities relevant to HR, including LLMs, automation, and data analytics
  • Identification of common HR use cases and their impact on operations
  • Strategies for assessing organizational readiness and defining the scope for AI pilots

Responsible AI, Data Privacy, and Compliance in HR

  • Core principles of data privacy and the proper handling of personal information in HR contexts
  • Addressing bias, ensuring fairness, and navigating legal requirements in recruitment and performance assessments
  • Establishing governance frameworks, approval processes, and documentation standards for HR AI projects

Applied Prompt Engineering and Generative Workflows for HR

  • Developing prompts for creating job descriptions, candidate screening summaries, and offer letters
  • Utilizing templates and prompt patterns for HR communications and policy drafting
  • Techniques for prompt refinement, validation, and implementing human-in-the-loop review processes

Automation and Process Architecture

  • Architecting end-to-end workflows that combine LLMs, spreadsheets, and HR Information Systems (HRIS)
  • Automating repetitive administrative tasks, such as scheduling interviews, managing FAQ responses, and tracking onboarding checklists
  • An overview of integration patterns with APIs and low-code development tools

People Analytics and AI-Enhanced Decision Support

  • Leveraging AI for workforce analysis, including attrition forecasting, skills gap identification, and personalized learning recommendations
  • Interpreting model outputs and effectively communicating insights to key stakeholders
  • Defining KPIs and calculating the Return on Investment (ROI) for AI initiatives within HR

Change Management and Implementation Strategy

  • Forming cross-functional teams and developing strategies for stakeholder engagement
  • Planning pilot phases, rollout timelines, and training programs for HR teams
  • Operational best practices, including monitoring, maintenance, and continuous improvement cycles

Practical Workshop: Developing an AI-Enabled HR Solution

  • Group exercise: defining a target problem, designing a solution, and constructing prompts and workflows
  • Presenting solutions with peer review focused on ethical and operational feasibility
  • Identifying next steps and utilizing templates for pilot implementation

Recap and Future Actions

Requirements

  • Foundational knowledge of HR operations and standard terminology
  • Proficiency with spreadsheet software and web-based applications
  • A strong interest in the practical and ethically conscious application of AI in HR

Target Audience

  • HR managers and HR business partners
  • Specialists in talent acquisition and people operations
  • HR analysts and professionals in people analytics
 14 Hours

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