Configuration Management Training in Zapopan

Microsoft Endpoint Configuration Manager (MECM) serves as a robust solution for deploying, managing, and securing devices and applications throughout an enterprise.

This instructor-led, live training (available online or onsite) is designed for intermediate-level IT professionals seeking to install, configure, and manage Microsoft Endpoint Configuration Manager to support modern enterprise desktop and application management.

Upon completing this training, participants will be capable of:

• Installing and configuring the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploying operating systems, applications, and updates across various devices.
• Monitoring compliance and inventory through integrated tools and reports.
• Integrating MECM with Intune to facilitate co-management and modern device management.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Customization Options

• To request customized training for this course, please contact us to make arrangements.

Ansible Tower serves as the enterprise framework designed to manage and scale Ansible automation across complex IT environments.

This live, instructor-led training (available online or onsite) targets intermediate-level IT professionals seeking to deploy, configure, and operate Ansible Tower as an integral part of their enterprise automation strategy.

Upon completing this training, participants will be able to:

• Install and configure Ansible Tower for enterprise deployment.
• Manage users, teams, inventories, and credentials within Tower.
• Initiate and monitor playbooks using job templates and workflows.
• Secure and scale Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Practical application of Ansible Tower in enterprise-scale scenarios.
• Guided exercises focusing on the deployment, management, and security of Tower infrastructure.

Course Customization Options

• To request a customized training session tailored to your organization’s automation infrastructure, please contact us to arrange.

Ansible Automation serves as a robust framework for managing IT automation, configuration management, and large-scale deployments.

This instructor-led, live training (available online or onsite) is designed for intermediate-level DevOps professionals who want to design, develop, and maintain advanced Ansible automation assets, integrating them into broader IT operations.

Upon completion of this training, participants will be equipped to:

• Develop custom Ansible modules and plugins.
• Construct complex playbooks utilizing Jinja2, filters, and conditional logic.
• Integrate Ansible with APIs and version control systems.
• Organize content effectively using Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Hands-on practice with the Ansible Automation Platform in simulated enterprise scenarios.
• Guided exercises focused on the development, integration, and testing of Ansible content.

Customization Options

• For customized training tailored to your specific Ansible use cases, please contact us to arrange.

This instructor-led, live training in Zapopan (online or onsite) is designed for system administrators seeking to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage their infrastructures.

Upon completing this training, participants will be able to:

• Gain a thorough understanding of Microsoft Endpoint Configuration Manager and its operational mechanisms.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool utilized to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (available online or onsite) targets beginner to intermediate system administrators who wish to leverage Puppet to automate system configuration within a Master-Client environment.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

Managing Configuration with Ansible empowers system administrators with practical techniques for automating Linux and Unix infrastructure. Covers core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. Examines proven methods for YAML syntax, conditional logic, vault encryption, and rolling update strategies. Helps professionals standardize deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led, live training in Zapopan (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led, live training in Zapopan (online or on-site) is designed for system operators and administrators who want to use Foreman and Katello to manage and monitor their servers and infrastructure.

By the end of this training, participants will be able to:

• Configure Foreman to automate system provisioning and configuration.
• Install Katello and implement its content management features to create, organize, and manage repositories.
• Track infrastructure changes using Foreman's reporting and monitoring capabilities.

This instructor-led, live training in Zapopan (online or onsite) is designed for system administrators who wish to use Microsoft SCCM to manage their infrastructures.

By the end of this training, participants will be able to:

• Use the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Perform advanced application deployment and troubleshooting.

SaltStack, or Salt, is an open-source, Python-based configuration management tool designed to automate the provisioning of hardware and software within IT environments. It is widely recognized as an orchestration tool in cloud and IT operational settings.

In this instructor-led live training (available onsite or remotely), participants will learn to deploy SaltStack while gaining hands-on practice in setting up, configuring, provisioning, optimizing, and troubleshooting a cluster of servers in a simulated cloud environment.

By the end of this training, participants will be able to:

• Install and configure SaltStack
• Automate infrastructure-related administrative tasks
• Provision and manage new code and application packages
• Create reusable configuration templates
• Monitor systems using SaltStack
• Develop strategies to optimize infrastructure
• Troubleshoot SaltStack and environment issues

Audience

• System administrators
• DevOps engineers

Format of the Course

• Part lecture, part discussion, exercises and heavy hands-on practice

Notes

• To request a customized training for this course, please contact us to arrange.

Zammad is a modern, web-based, open-source helpdesk and customer support system. It unifies tickets from email, chat, phone, and social media into a single queue, providing a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow that keeps customer data within your infrastructure.

This instructor-led, live training (online or onsite) is aimed at intermediate support managers and system administrators who wish to use Zammad to replace cloud helpdesk platforms with a self-hosted, sovereign ticketing system.

By the end of this training, participants will be able to:

• Install Zammad from packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalations, and SLA timers.
• Set up role-based access, groups, and organizations.
• Integrate with knowledge base, reporting, and webhooks.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.