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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the core concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and explaining its importance

  • Positioning UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (overview, typical challenges, and checklists)

  • Test data (categories and preparation methods)

  • Test scenarios (types and structural design)

  • Defects (definitions, reporting protocols, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the steps involved in UAT preparation

Content:

  • Establishing the UAT scope and testing goals

  • Identifying key stakeholders and their roles

  • Setting up the test environment and test data

  • Defining entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating effectively with development teams

Content:

  • The test execution procedure

  • Documenting test outcomes and defects

  • Facilitating communication and collaboration

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success metrics

  • Compiling the final report

Content:

  • Completion benchmarks

  • Creating reports and summaries

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Gaining familiarity with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of common tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Sample templates for test cases, defects, and reports

  • Practical exercise: running a UAT cycle using the introduced tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling unclear requirements

  • Ensuring sufficient test coverage

Content:

  • Common obstacles (communication issues, test environment problems)

  • Best practices

  • Avoiding typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Recapping the course material and reinforcing key concepts

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with internet access

Participants will gain the most value from having a general understanding of the business processes, applications, or systems they interact with daily.

No programming, software development, or advanced technical knowledge is required.

Audience: Business application users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work closely with the business.

 14 Hours

Number of participants


Price per participant

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