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 Duration 14 hours (2 days)

Course Outline

Introduction to ProWatch

  • High-level system overview and architectural design
  • Key software and hardware components
  • Licensing models and available editions

Installation and Initial Setup

  • Deploying ProWatch server and client applications
  • Database configuration and initialization processes
  • Establishing network and hardware connectivity

User and Access Management

  • Creating and maintaining user accounts
  • Defining access permissions and operational schedules
  • Managing badges and credentials

Hardware and Door Configuration

  • Enrolling and configuring controllers and readers
  • Setting up alarm points and output devices
  • Implementing advanced door logic rules

Monitoring and Incident Response

  • Utilizing live monitoring dashboards
  • Processing alarms and acknowledgments
  • Generating incident reports and managing escalations

Integration Capabilities

  • Connecting with CCTV and video management platforms
  • Integrating intrusion detection systems
  • Linking third-party applications

Maintenance and Troubleshooting

  • Database maintenance and backup strategies
  • Optimizing system performance
  • Identifying and resolving common issues

Conclusion and Recommended Next Steps

Requirements

  • Familiarity with enterprise-level security frameworks
  • Prior experience with access control or building management systems
  • Fundamental knowledge of networking concepts

Target Audience

  • Security and access control administrators
  • IT and network specialists responsible for security infrastructure
  • Corporate security consultants

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