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Duration 14 hours
Course Outline
Shifting the Landscape: When Decisions Become Model-Driven
- Transitioning from rigid rules and human discretion to probabilistic scoring
- The increased velocity and volume of automated actions
- Emerging failure patterns and potential accountability voids
Mapping the Decision Landscape and Risk Profiling
- Systematically cataloguing all automated decisions
- Evaluating impact, reversibility, and stakeholder implications
- Establishing risk tiers and corresponding control standards
- Assigning clear ownership for each decision category
Establishing Accountability and Human Supervision
- Distinguishing between substantive and superficial human review
- Setting autonomy limits as deliberate governance choices
- Defining escalation pathways and service-level response times
- Identifying the responsible owner and sign-off authority
Maintaining Decision Logs and Transparency
- Components of a robust, defensible decision record
- Preserving confidence scores, alternative options, and contextual data
- Ensuring traceability of model versions and lineage
- Communicating decision rationale to clients or regulatory bodies
Enforcing Policy and Boundary Management
- Governing approved option sets and managing changes
- Overseeing threshold adjustments through regular reviews
- Identifying prohibited actions and implementing hard stops
- Integrating policy-as-code with model outputs
Meeting Regulatory Requirements
- Compliance with EU AI Act standards for decision systems
- Adhering to industry-specific regulations in finance, insurance, and healthcare
- Upholding data privacy rights regarding automated decisions
- Maintaining comprehensive documentation and conformity evidence
Managing Vendor, License, and Provenance Risks
- Comparing hosted decision APIs with open-weight models
- Reviewing license terms for derivative and embedded models
- Assessing supplier reliance and risks of service discontinuation
- Ensuring weight integrity through version pinning
Monitoring Bias, Fairness, and Outcomes
- Tracking outcome disparities across demographic groups
- Identifying proxy variables and issues in option framing
- Analyzing signals from appeals and customer complaints
- Conducting regular fairness audits
Responding to Incinents: Handling Erroneous Decisions
- Detecting patterns of systematic decision errors
- Containing risks by suspending autonomous functions
- Implementing remediation strategies and customer compensation
- Analyzing root causes and updating controls
Conducting Assurance Reviews of Decision Layers
- Identifying evidence required by auditors
- Validating accuracy and calibration assertions
- Sampling decisions and manual overrides
- Presenting findings to the board of directors
Requirements
- Exposure to AI or automation initiatives within an enterprise environment.
- Knowledge of risk management, compliance, or audit frameworks.
- No programming skills are required.
Target Audience
- Risk, compliance, and model risk managers
- Internal auditors assessing automated decision processes
- AI governance and data protection specialists
- Product owners responsible for automated workflows
- Architects integrating oversight into agent-based systems