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 Duration 14 hours

Course Outline

Shifting the Landscape: When Decisions Become Model-Driven

  • Transitioning from rigid rules and human discretion to probabilistic scoring
  • The increased velocity and volume of automated actions
  • Emerging failure patterns and potential accountability voids

Mapping the Decision Landscape and Risk Profiling

  • Systematically cataloguing all automated decisions
  • Evaluating impact, reversibility, and stakeholder implications
  • Establishing risk tiers and corresponding control standards
  • Assigning clear ownership for each decision category

Establishing Accountability and Human Supervision

  • Distinguishing between substantive and superficial human review
  • Setting autonomy limits as deliberate governance choices
  • Defining escalation pathways and service-level response times
  • Identifying the responsible owner and sign-off authority

Maintaining Decision Logs and Transparency

  • Components of a robust, defensible decision record
  • Preserving confidence scores, alternative options, and contextual data
  • Ensuring traceability of model versions and lineage
  • Communicating decision rationale to clients or regulatory bodies

Enforcing Policy and Boundary Management

  • Governing approved option sets and managing changes
  • Overseeing threshold adjustments through regular reviews
  • Identifying prohibited actions and implementing hard stops
  • Integrating policy-as-code with model outputs

Meeting Regulatory Requirements

  • Compliance with EU AI Act standards for decision systems
  • Adhering to industry-specific regulations in finance, insurance, and healthcare
  • Upholding data privacy rights regarding automated decisions
  • Maintaining comprehensive documentation and conformity evidence

Managing Vendor, License, and Provenance Risks

  • Comparing hosted decision APIs with open-weight models
  • Reviewing license terms for derivative and embedded models
  • Assessing supplier reliance and risks of service discontinuation
  • Ensuring weight integrity through version pinning

Monitoring Bias, Fairness, and Outcomes

  • Tracking outcome disparities across demographic groups
  • Identifying proxy variables and issues in option framing
  • Analyzing signals from appeals and customer complaints
  • Conducting regular fairness audits

Responding to Incinents: Handling Erroneous Decisions

  • Detecting patterns of systematic decision errors
  • Containing risks by suspending autonomous functions
  • Implementing remediation strategies and customer compensation
  • Analyzing root causes and updating controls

Conducting Assurance Reviews of Decision Layers

  • Identifying evidence required by auditors
  • Validating accuracy and calibration assertions
  • Sampling decisions and manual overrides
  • Presenting findings to the board of directors

Requirements

  • Exposure to AI or automation initiatives within an enterprise environment.
  • Knowledge of risk management, compliance, or audit frameworks.
  • No programming skills are required.

Target Audience

  • Risk, compliance, and model risk managers
  • Internal auditors assessing automated decision processes
  • AI governance and data protection specialists
  • Product owners responsible for automated workflows
  • Architects integrating oversight into agent-based systems

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