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 Duration 7 hours

Course Outline

Introduction

  • Understanding Claude at the company level: chat, Projects, Skills, and Artifacts
  • Selecting the appropriate feature for specific tasks
  • Basics of data handling and guidelines on what not to upload

Projects

  • Project instructions and knowledge files
  • Organizing context for team collaboration
  • Exercise: Create a project for an actual team process
  • Managing sharing, permissions, and content updates

Skills

  • Defining a Skill and identifying when it is more effective than a long prompt
  • Writing a Skill: instructions, examples, and resources
  • Testing Skills against real-world scenarios
  • Exercise: Package a recurring task as a Skill

Artifacts

  • Using documents, tables, web pages, and small tools as Artifacts
  • Refining results through feedback
  • Exercise: Convert a raw spreadsheet into a report with charts

Analysis and Quality Control

  • Analyzing files and tables
  • Verifying figures, sources, and logic
  • Identifying common error patterns and how to detect them

Team Rollout

  • Establishing naming, versioning, and ownership protocols for shared assets
  • Training colleagues and gathering feedback
  • Creating an action plan for the first 30 days

Requirements

  • Basic experience using a chat-based AI assistant
  • Familiarity with everyday office skills (documents, spreadsheets, e-mail)
  • No programming experience required

Audience

  • Business teams and department leaders aiming to share knowledge and workflows via Claude
  • Knowledge workers in finance, HR, marketing, sales, and operations
  • Team coordinators and internal AI champions

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